Support shoppers 24/7 with top-notch support
Running a successful Shopify store in the beauty businesses space means your team is often focused on fulfillment and marketing. Small businesses struggle to manage high call volume while maintaining a great service standard.
Our answering service designed for e-commerce provides a seamless phone support experience that makes every customer feel valued.
Why your Shopify brand needs an AI agent
A full-time receptionist is a massive overhead for a digital brand, and a standard voicemail often results in abandoned carts.
Ringly’s AI receptionist acts as a bilingual virtual receptionist service that can answer calls 24/7. Unlike a generic call center, our AI voices are natural and responsive, ensuring every call sounds like your brand's voice.
This answering service provides more than just phone answering. It understands the nuances of the cosmetic world, from medical-grade skincare to massage therapists selling retail oils who need to focus on clients.
Ringly vs. legacy call centers
When looking for answering services for salons or skincare brands, the traditional call center model is too slow for e-commerce.
| Feature | Legacy live receptionists | Ringly AI answering service |
| Shopify Sync | Manual Entry | Seamlessly Automated |
| Cost | High Hourly Rates | Pay per call plan |
| Consistency | Varies by Agent | Ensuring every call is perfect |
Full control over every client interaction
Every brand has a unique aesthetic. You can customize how the AI should handle calls and interact with your callers.
Ringly’s call answering service allows you to customize your call greetings to match your brand's minimalist or luxury feel.
- Never miss a call: Ringly is always there to handle your calls during peak "TikTok-viral" moments.
- Phone orders (Beta): Seth builds the order on the call and texts or emails the caller a Shopify checkout link.
- Call Forwarding: Use call forwarding to send an important call from a wholesale partner to your personal line.
Grow your beauty business with confidence
Answering services for salons and skincare brands shouldn't just be a safety net; they should be a growth engine.
Ringly provides your business with the freedom to focus on clients and innovation, while our services offer a professional answering experience.
Tell us about your business today. Our AI-powered virtual receptionist service is ready to help you never miss a call and turn every inbound call into a lifelong customer.
FAQs about our AI phone support
Does Ringly offer a guarantee? Yes. If Seth resolves under 65% of calls in a month, that month comes back as credit, after your first 90 days on Pay per call. We are committed to providing a cost-effective solution that actually solves your customer support volume, rather than just routing it.
Does Ringly work with my current helpdesk? Yes. Ringly can escalate tickets to your existing helpdesk, and you have full control over what gets escalated. We work seamlessly with platforms like Gorgias, Richpanel, and others. For complex queries that the AI doesn't resolve, it creates a ticket with a full transcript so your team has all the context.
How does the AI handle order tracking? Our AI pulls data directly from Shopify to answer "where is my order" questions on every live phone call. This ensures a responsive customer experience without needing a full-time receptionist to manually look up tracking numbers.
Can I forward my existing number? Absolutely. You can use call forwarding to send your business calls to Ringly whenever you need us to handle the call, whether that is during peak hours or after business hours.
How do I get started? You can try Ringly for free and see how our AI-powered virtual receptionist service handles your phone lines and takes messages first-hand. Simply tell us about your business and connect your store to begin.
Need AI phone support for a different industry? Also read: