AI Phone Support for supplement brands

Support shoppers 24/7 with top-notch support

Running a successful Shopify store in the small business wellness space means your team is often focused on subscription management and fulfillment.

Many businesses looking to scale struggle to manage high call volume while maintaining an excellent customer service standard.

Our answering service for supplement brands provides a seamless service experience that makes every customer feel valued.

Why your Shopify brand needs an AI receptionist

A full-time receptionist is a massive overhead for a digital health brand, and relying on a standard answering system often results in abandoned high-ticket carts.

Ringly’s AI answering service acts as a bilingual answering and virtual receptionist service that can answer calls 24/7. Unlike a generic call center, our AI voices are natural and responsive, ensuring every call sounds like your brand's expert voice.

This business answering service provides more than just phone answering.

It understands the nuances of the wellness world, from service centers needing precise dosage data to founders who need a flexible answering service.

Intelligent order tracking

Don't let "Where is my order?" calls slow you down. Ringly’s AI syncs with your Shopify store to handle the heavy lifting for you.

Our AI checks delivery status on the spot, so you don't have to.

It answers ingredient and FAQ questions instantly using your own notes.

Every customer gets a fast, friendly response, no hold times, just great service.

Ringly vs. legacy call centers

When you choose the best answering service for your shop, the traditional telephone answering service model is often too slow and lacks best value.

Feature	Legacy Live Receptionists	Ringly AI Answering Service
Shopify Sync	Manual Entry	Native integration
Cost	High Hourly Rates	1/3 the cost with better CX
Consistency	Varies by Agent	Consistency for every call

Our modern services offer a cost-effective way to manage normal business hours and after-hours call answering for your wellness brand.

Grow your wellness business with confidence

Professional answering services shouldn't just be a safety net; they should be a growth engine.

Ringly provides your business with the freedom to focus on clients and innovation, while our service options ensure an exceptional customer service experience.

FAQs about our AI phone support

Does Ringly offer a guarantee? Yes. You don’t pay until we resolve at least 60% of your calls autonomously. We are committed to providing a cost-effective solution that actually solves your customer support volume, rather than just routing it.

Does Ringly work with my current helpdesk? Yes. Ringly can escalate tickets to your existing helpdesk, and you have full control over what gets escalated. We work seamlessly with platforms like Gorgias, Richpanel, and others. For complex queries that the AI doesn't resolve, it creates a ticket with a full transcript so your team has all the context.

How does the AI handle order tracking? Our AI pulls data directly from Shopify to answer "where is my order" questions on every live phone call. This ensures a responsive customer experience without needing a full-time receptionist to manually look up tracking numbers.

Can I forward my existing number? Absolutely. You can use call forwarding to send your business calls to Ringly whenever you need us to handle the call, whether that is during peak hours or after business hours.

How do I get started? We offer a free trial so you can see how our AI-powered virtual receptionist service handles your phone lines and takes messages first-hand. Simply tell us about your business and connect your store to begin.

‍

Need AI phone support for a different industry? Also read:

Fashion & apparel

Cosmetics & skincare

Consumer electronics