Start for exactly $0.
And you don't pay a thing until your AI works.

We begin billing after Seth, the AI phone support rep resolves 60% on 100 calls within 21 days. No result, no bill.

Grow

5 guarantee spots/mo
Al phone support for Shopify stores.
$0today
Guarantee: Pay $0 until Seth resolves at least 60% of calls. Then $349/mo.
Understands products and policies
Looks up orders
Requests returns and exchanges
Escalates to your team if needed
Get recordings and insights
Includes 1,000 mins (~500 calls), then $0.19/min

Scale

Enterprise AI phone support
$1,099/mo
+ setup fee
Grow plan features, plus:
White-glove setup
Custom integrations
Private Slack channel
Includes 3,000 mins (~1500 calls), then $0.19/min
AS SEEN ON
Trust ReefTrust Reef
AND OVER 500 NEWS SITES
Verified by BrandPush.co

Compare plans

Grow

Scale

Call minutes included/mo
1,000
3,000
Extra minutes
$0.19/min
$0.19/min
Core features
Seth, the AI pone support rep
Add custom instructions
30 languages
Upload knowledge
Call history
Call analytics
AI quality
Detects gaps in knowledge
Seth gets customer info from Shopify
Seth remembers conversations
AI call insights
Custom integrations
Available as add-on
Included in setup fee
Support
Chat and help center
Custom prompt engineering
Onboarding
First 21 days
Included
Private Slack channel
750,- /mo
Actions
Order status and tracking lookup
Transfer calls
Request returns
Deny calls from blocked callers
Custom actions
User ratingUser ratingUser ratingUser ratingUser rating
5-star rating
4.8
1,600+ online stores
Ringly.io has won the bubbleCon Awards in 2024 for Most Innovative App
Ringly.io has won the bubbleCon Awards in 2024 for Most Innovative App
Ringly.io has won the bubbleCon Awards in 2024 for Most Innovative App

Add-ons

Dedicated Slack channel

Get dedicated support via a private Slack channel.

750,- /mo

Custom integration

Get a custom integration between your AI phone agent and your system.

Starts at 500,-

What Shopify stores say

Hear from some of our amazing customers who are using Seth AI phone support.

Everything you need to know about Ringly.io

Here are some frequently asked questions.
What is Ringly.io?
Ringly.io is an AI phone rep built to automate customer support for Shopify stores.

It picks up every call, answering questions, finds order statuses, creates returns and exchanges. In aug 2025, Ringly's AI phone rep resolved 73% of calls across 2100 stores. All without humans doing a thing. You can create an account here.

The platform supports 30 languages and integrates with 7,000+ tools, making sure you can create an amazing customer experience while saving a lot of money.
How do I set up AI phone support with Ringly.io?
Setting up you AI phone support agent with Ringly.io is super easy.

Sign up for a free account, add your online store link, install the Shopify app, and AI does all the training! Now, you only need to link a phone number and share it with your customers :)
What can Seth, the AI phone support agent do?
Seth uses real-time speech-to-text to understand callers, a large language model to create the answer, and natural text-to-speech to talk back.

Seth knows your business and the caller, it will track down orders and answer any product/policy/faq question, and can transfer calls to human agents when necessary.
Does Ringly.io offer a free trial?
Yes, Ringly.io offers a 14-day free trial that includes everything you need to get set up.

This allows you to test Seth's capabilities, including tracking orders from your Shopify store, call routing, answering product questions, guiding caller, etc..

You can cancel anytime during the trial, and we'll remind you before the trial ends. Get started here.
We already have a support team. Why use Ringly.io?
Ringly's AI phone support agent (Seth) acts as a first person of contact for your existing team, handling ~73% of things like answering questions, checking where orders are, giving product advice, and only transferring the call to your team for the really difficult cases.

It's particularly beneficial when scaling up your business, cutting down on costs, or both. With support for 30 languages, Ringly.io makes sure there’s great communication with your customers.
Can Ringly’s AI phone support agent integrate with our tools?
Yes, Ringly.io is designed to integrate natively with Shopify, but you can connect other e-commerce platforms using API as well.

It also connects platforms like Twilio (the phone number platform), and automation tools like Zapier, so that you can handle phone calls using AI without disrupting your current workflows.
Can I really set up Seth, the AI support agent, in 3 minutes?
Yes. You can be up and running in just 3 minutes. Just add your website link or install the Shopify app, and your AI phone support rep rest is trained automatically. You just need to choose a phone number and you're done.

No training or coding is required, and everything is built to work effortlessly, from custom call routing to real-time conversation handling.

The platform is designed so your support team can launch AI phone agents without needing engineering teammates.

Get started for free
What if my AI phone support rep says something wrong?
At Ringly.io we trained Seth, your AI phone support rep, to detect when he does not know something. Then, he won't hallucinate, but simply say he doesn't have the answer and offer alternative solutions (like escalating the phone call to a human on your team).

Your AI will always stay on-brand even when callers ask difficult questions.
What if an AI phone agent gets stuck?
If the AI encounters something it doesn't understand, it can ask for clarification or transfer the call to a human agent.

You can set rules like "transfer after two failed attempts" or "escalate when a user is angry,” making sure customer interactions are smooth even when things go off-script.
How well does Ringly.io’s AI phone agent system scale?
Ringly.io is built for scalability. Whether you're handling 100 or 10,000 calls per day, it maintains consistent performance with low-latency, real-time responses.

This makes it ideal for teams that need to move quickly without compromising quality. You can expand across use cases like appointment scheduling, follow-ups, or multilingual support—all without adding headcount.

It's an effective way to improve customer service while keeping costs down.
Will I need technical help to use Ringly's AI agent platform?
Not necessarily. Ringly.io is built so non-technical teams—such as sales, support, and operations—can launch AI phone call agents without writing any code.

It works out of the box and includes setup guides to help you start automating quickly. For deeper integrations, the Ringly team can also build custom integrations for you.
Can Ringly.io’s AI phone support rep track orders?
Yes, Seth (the AI phone support agent) looks up orders for callers, and it will also retrieve all the tracking details.

Callers need to give their order number for Seth to check all this, but if the customer calls from the phone number that is also in Shopify, Seth already has all the information about the customer, including the latest order details.

2,179+ Shopify merchants are already using our AI phone rep, when will you?

Works in 30 languages
30 second sign-up
3 minute quick setup