Meet Seth, the AI phone rep who resolves 65%+ of calls for $1M+ Shopify brands (guaranteed).

Answers order & product questions, recommends alternatives, and transfers tricky cases to humans, no training needed. Built for Shopify.

Live in under 1 hourFree to set up and test

Hear it take real calls: Seth's call transcript with an order status lookup in Shopify

Your team wasn’t hired to answer the same call 50 times a day.

Repetitive calls drain your support team, frustrate customers, and it distracts from the work that actually grows your brand.

  • Repetitive WISMO calls
  • Customers wait on hold for simple answers
  • Your reps burn out during peaks
  • Returns turn into long, slow conversations

Most phone calls are simple questions. Seth the AI agent resolves most of them.

Dana ReyesKnown caller00:04
Order #1042Shipped yesterday

Starts every call with full context

Identifies the caller, pulls their order history from Shopify, and loads what they've spoken to Seth about before.

Order statusOn a call00:24
Arrives ThursdayOrder #1042

Runs actions live on the call

Looks up orders, requests returns, sends emails, transfers calls. Every action happens in your stack, while the customer is still on the line.

Live in an hour. Optimize as you go.

Five steps from connecting Shopify to optimizing Seth based on real call data.

Catalog2,352 productsSynced
yourstore.com394 pagesSynced
Voice and greeting"Hi, this is Seth."Change
Step 1

Connect Shopify

Seth pulls your product catalog, website, order status, inventory, the customer, and returns.

Step 2

Run test calls and refine Seth

Call Seth and run the scenarios you get most. Tweak rules and settings if you want.

Your Ringly number+1 (415) 555 0134Live
Forward your current number
Use your Ringly number
Move your number to Ringly
Step 3

Forward phone number, or use ours

Forward calls to Seth, or get a Ringly number. Your helpdesk and workflows stay the same.

Step 4

Replay any call, fine-tune as you go

Seth ROI
10.8xSeth's net value: $4,684
Value brought in$5,162
Seth's cost$478
Customer experience
84%Excellent50 out of 60
Sold by Seth
$2,18423 of 26 orders paid
Resolution rate over time
What customers call about
  • WISMO: 92% resolved, 6% sent to your team, 2% unresolved
  • Product questions: 86% resolved, 9% sent to your team, 5% unresolved
  • Returns and exchanges: 48% resolved, 46% sent to your team, 6% unresolved
  • Order changes: 70% resolved, 24% sent to your team, 6% unresolved
  • Asked for a human: 0% resolved, 92% sent to your team, 8% unresolved
Step 5

Track resolution, attributed orders, deflection, and more

Meet Coach, Seth's AI manager

Just explain what you want. Coach builds it.

Coach
Why did Seth say we don't ship to Canada?
Read the call
Checked your shipping policy

Found it. Seth had an old shipping rule.

Shipping ruleApplyFixed
We only ship within the USWe ship to the US and Canada
Ask Coach anything

Frequently asked questions

Can't find your answer? Read the help center or email us.

Book a demo

No. Seth is polite, gets to the point and follows your rules. He answers when he knows and hands off when he doesn't. You pick the voice and greeting, can listen to every call and can stop sending calls to Seth at any time.

Seth answers from your Shopify data, website, help docs and policies. When he isn't sure, the call goes to your team instead of a guess. Callers Seth doesn't recognize give their order number before he reads out or changes anything, plus their ZIP code if you turn that check on.

Most callers want a fast answer, and Seth gives one with no hold time, day or night. He keeps it natural and to the point. If a caller asks for a human, Seth passes the call on the way you set it up.

It goes to your team the way you choose: a live transfer, a ticket in your help desk or an email. You can set different rules for after hours. On a transfer, Seth can brief your teammate first, so the caller doesn't have to repeat themselves.

Most brands go live in under 1 hour. Connect Shopify, choose where unsolved calls go and send calls to Seth. Coach helps with anything specific to your store. You'll keep improving Seth after launch, but you're not waiting weeks to start.

Yes. Forward your current number to Seth and keep your provider, whether that's your carrier or a phone system like Aircall, RingCentral or Dialpad. Forward every call, or only the ones nobody answers. You can also use the number that comes with Seth, or move your number into Ringly.

Yes. Seth creates tickets in Gorgias and Zendesk. For any other help desk, Seth emails the ticket to your support inbox, so your team keeps working where they already work. Coach can connect other tools too.

That's normal. Seth comes ready for order status, returns, exchanges, cancellations, and product and stock questions. For the rest, like subscriptions in Recharge, explain the case to Coach and Coach writes a new skill for Seth. No developer needed. Anything still too unusual goes to your team.

Both. Seth handles the calls that would otherwise need another hire. He also answers product and stock questions and takes orders on the phone. Paid orders from calls show as Sold by Seth on your Analytics page.

Seth finds the product in your catalog, confirms the options and quantity and checks stock. Then he sends the caller a link to pay on your Shopify checkout. Card details never go over the phone, and shipping and tax show at checkout. Once they pay, it's a normal Shopify order.

About 80% of calls count as a conversation, because spam, hang-ups, wrong numbers, callers who only want a human and your own test calls are free. So 100 calls a month comes to about $159. Your call history shows which calls were billed, and you can set a spending cap.

Coach is Seth's AI manager, the chat inside Ringly. It reads your setup and your calls, finds why a call went wrong and suggests a fix for you to approve. It also writes new skills for Seth, connects other tools and can search the web.

Let Seth handle the calls your team shouldn't

Live in under 1 hour65% resolution guarantee30-day money back