AI Phone Support for baby brands

Support shoppers 24/7 with top-notch support

Running a successful Shopify store in the baby niche means your team is often focused on scaling.

Parents often have urgent questions that don't fit into a 9-to-5 schedule.

Our answering service for small business brands provides a seamless service experience that ensures every parent feels supported when they call your business.

Why your Shopify brand needs an AI receptionist

A full-time call center is a massive overhead for a growing DTC brand, and a ringing phone that goes to voicemail often means a new business opportunity is lost.

Ringly’s AI receptionist acts as a virtual receptionist service that can answer calls 24/7. Our AI voices are natural and empathetic, ensuring every call sounds like a trusted member of your team.

Safety, assembly & technical support

With our knowledge base, it can handle the call with technical accuracy instantly.

If a parent is struggling with a high-chair or car seat, your agent can help.

If a caller has questions about product safety or materials, oyur agent answers based on your FAQ's

Call details are logged into your analytics for better call activity tracking.

Intelligent order tracking

Don't let "Where is my order?" calls slow you down. Ringly’s AI syncs with your Shopify store to handle the heavy lifting for you.

Our AI checks delivery status on the spot, so you don't have to.

It answers ingredient and FAQ questions instantly using your own notes.

Every customer gets a fast, friendly response, no hold times, just great service.

Gift buyer support

DTC brands see a huge influx of customer calls from gift-buyers who don't know your business products well.

Your agent is trained to personalize recommendations

During holiday surges, your agent handles high call volume spikes

If a caller has a complex request, the ai will take messages or use call forwarding

Ringly vs. Legacy Answering Services

When comparing Ringly to traditional answering service providers like Moneypenny or Posh Virtual, the difference is the technology.

Feature	Legacy Live Receptionists	Ringly AI Answering Service
Shopify Sync	Manual Entry	Native integration
Cost	High Hourly Rates	1/3 the cost with better CX
Consistency	Varies by Agent	Consistency for every call

Full control over every all

Every business has different business needs. With Ringly, you can customize your call greetings and decide how to handle the call.

Never miss a call: Ringly is always online to answer calls on your behalf.
Call Forwarding: Use call transfers to send an important call to your mobile business number.
Omnichannel: Ringly can work alongside your live chat to provide 360-degree customer support.
Interaction: Our technology allows us to interact with your callers without compromising on service quality.

Grow your business with confidence

Our telephone answering service is designed to help your business grow.

Ringly provides your business with the ability to answer your calls at scale.

Handling your business calls shouldn't be a bottleneck; let our services to help you reach new heights.

FAQs about our AI phone support

Does ringly offer a guarantee? Yes. You don’t pay until we resolve at least 60% of your calls autonomously. We are committed to providing a cost-effective solution that actually solves your customer support volume, rather than just routing it.

Does ringly work with my current helpdesk? Yes. Ringly can escalate tickets to your existing helpdesk, and you have full control over what gets escalated. We work seamlessly with platforms like Gorgias, Richpanel, and others. For complex queries that the AI doesn't resolve, it creates a ticket with a full transcript so your team has all the context.

How does the ai handle order tracking? Our ai pulls data directly from Shopify to answer "where is my order" questions on every live phone call. This ensures a responsive customer experience without needing a full-time receptionist to manually look up tracking numbers.

Can I forward my existing number? Absolutely. You can use call forwarding to send your business calls to Ringly whenever you need us to handle the call, whether that is during peak hours or after business hours.

How do i get started? We offer a free trial so you can see how our ai-powered virtual receptionist service handles your phone lines and takes messages first-hand. Simply tell us about your business and connect your store to begin.

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Need AI phone support for a different industry? Also read:

Fashion & apparel

Cosmetics & skincare

Consumer electronics