AI Phone Support for cosmetics & skincare brands

Support shoppers 24/7 with top-notch support

‍Running a successful Shopify store in the beauty businesses space means your team is often focused on fulfillment and marketing. Small businesses struggle to manage high call volume while maintaining a great service standard.

Our answering service designed for e-commerce provides a seamless phone support experience that makes every customer feel valued.

Why your Shopify brand needs an AI agent

A full-time receptionist is a massive overhead for a digital brand, and a standard voicemail often results in abandoned carts.

Ringly’s AI receptionist acts as a bilingual virtual receptionist service that can answer calls 24/7. Unlike a generic call center, our ai voices are natural and responsive, ensuring every call sounds like your brand's voice.

This answering service provides more than just phone answering. It understands the nuances of the cosmetic world, from plastic surgeons needing hipaa compliance for medical-grade skincare to massage therapists selling retail oils who need to focus on clients.

Intelligent order tracking

Don't let "Where is my order?" calls slow you down. Ringly’s AI syncs with your Shopify store to handle the heavy lifting for you.

Our AI checks delivery status on the spot, so you don't have to.

It answers ingredient and FAQ questions instantly using your own notes.

Every customer gets a fast, friendly response, no hold times, just great service.

Handling ingredient & allergen inquiries

Ringly acts as a virtual expert for your brand, instantly answering technical questions about your formulations so your customers always feel informed.

Instantly confirm if products are vegan.

Give clear instructions on how to use products, like the best way to layer serums with other actives.

Provide fast, accurate details on every call to turn hesitant shoppers into loyal, lifelong fans.

Expert skincare & routine consultation

Ringly is the answering service for beauty salons and online shops that actually knows your ingredient list.

Our AI is trained on your specific business, offering professional advice on skin types and products.

During big holiday sales, Ringly handles high call volumes across all your lines with zero wait time.

For complex skin concerns, the AI takes a detailed message or forwards the call directly to your team.

Ringly vs. legacy call centers

When looking for answering services for salons or skincare brands, the traditional call center model is too slow for e-commerce.

Feature	Legacy Live Receptionists	Ringly AI Answering Service
Shopify Sync	Manual Entry	Seamlessly Automated
Cost	High Hourly Rates	Cost-effective Subscription
Consistency	Varies by Agent	Ensuring every call is perfect

Full control over every client interaction

Every brand has a unique aesthetic. You can customize how the AI should handle calls and interact with your callers.

Ringly’s call answering service allows you to customize your call greetings to match your brand's minimalist or luxury feel.

Never miss a call: Ringly is always there to handle your calls during peak "TikTok-viral" moments.
Business Texting: Follow up every inbound call with a business texting link to a checkout page.
Call Forwarding: Use call forwarding to send an important call from a wholesale partner to your personal line.

Grow your beauty business with confidence

Answering services for salons and skincare brands shouldn't just be a safety net; they should be a growth engine.

Ringly provides your business with the freedom to focus on clients and innovation, while our services offer a professional answering experience.

Tell us about your business today. Our ai powered virtual receptionist service is ready to help you never miss a call and turn every inbound call into a lifelong customer.

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FAQs about our AI phone support

‍Does ringly offer a guarantee? Yes. You don’t pay until we resolve at least 60% of your calls autonomously. We are committed to providing a cost-effective solution that actually solves your customer support volume, rather than just routing it.

‍Does ringly work with my current helpdesk? Yes. Ringly can escalate tickets to your existing helpdesk, and you have full control over what gets escalated. We work seamlessly with platforms like Gorgias, Richpanel, and others. For complex queries that the AI doesn't resolve, it creates a ticket with a full transcript so your team has all the context.

‍How does the ai handle order tracking? Our ai pulls data directly from Shopify to answer "where is my order" questions on every live phone call. This ensures a responsive customer experience without needing a full-time receptionist to manually look up tracking numbers.

‍Can I forward my existing number? Absolutely. You can use call forwarding to send your business calls to Ringly whenever you need us to handle the call, whether that is during peak hours or after business hours.

‍how do i get started? We offer a free trial so you can see how our ai-powered virtual receptionist service handles your phone lines and takes messages first-hand. Simply tell us about your business and connect your store to begin.

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