Fewer abandoned carts: Seth answers shoppers who call before they buy
Shoppers with a question about a product, stock or shipping often leave the cart. Seth, your AI phone agent, answers their call 24/7 so they can finish the order.
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Answer the question that stops the sale
Seth picks up every call 24/7, so a shopper with a question gets an answer instead of a voicemail.
- Sold by Seth: See the paid orders that came from calls.
- Product and stock answers: Seth knows your products and what's in stock.
- Built for Shopify: Seth works from your products, orders and policies.
Take the order on the call
Seth can take phone orders (Beta): he builds the order and texts or emails the caller a Shopify checkout link.
- Builds the order: Seth adds the products the caller asks for.
- Checkout link: The caller gets a Shopify checkout link by text or email.
- Paid in Shopify: The caller pays in your own Shopify checkout.
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Seth knows who is calling
Seth recognizes the number, has the caller's orders and last call, and answers questions about products, shipping and delivery.
- Knows the caller: Seth recognizes the number and has their orders and last call.
- Knows your online store inside out
- Your team for the rest: Seth transfers the call live, or sends a ticket or email, when a person needs to step in.
“My customers also feel like it’s a normal person. They feel like they can communicate if they have questions.”
Claudia DrogeFounder of TechCraft Studio
