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The AI answering machine for Shopify stores

Why let humans answer those repetitive calls, when you can use an AI answering machine?

Ringly.io has won the bubbleCon Awards in 2024 for Most Innovative App
Ringly.io has won the bubbleCon Awards in 2024 for Most Innovative App
Ringly.io has won the bubbleCon Awards in 2024 for Most Innovative App

What's an AI answering machine?

Tired of picking up the phone when customers call you?

I get it. Your time's too valuable for that nonsense.

You just want to finish your work. Or relax on a beach.

Here's my 2 cents:

Ringly.io's AI answering machine is the solution you have been looking for.

Here's what this AI answering machine does for ecommerce stores:

- It picks up every single call

- It handles customer questions better than any human could ever do

- It looks up order status in Shopify

- It requests returns and exchanges in Shopify

A visual of how the calls flow when using an AI answering machine
A visual of how the calls flow when using an AI answering machine

Why should you care about an AI answering machine?

1. Time is money, period.

Get rid of those repetitive calls from lazy customers. If you get an AI answering system, you can focus on what actually grows your ecommerce business.

2. Happy customers = more profit

If you have 24/7 support with perfect answers and help, you'll never lose people as customer because you responded too late.

3. Your wallet will thank you

Don't hire an expensive support team. Our users save costs by up to 80%. Yup, that's not a typo.

4. Grow without the growing pains

As your ecom business gets more and more orders, the AI simply scales with you. No hiring, training and managing needed. Just sip your Coke on a beach.

Here's a quick table that shows the benefits of an AI that answers the phone:

AI answering machine vs humans in ecommerce

AI answering machine
Human customer rep
💰
Cost
Fraction of human cost, scales infinitely
💸
Cost
$50-$100 per hour per agent
Response time
Instant, no wait time
Response time
minutes to hours
🌐
Availability
24/7, 365 days
Availability
8 hours/day if you're lucky
🎯
Consistency
100% consistent responses
🎲
Consistency
Varies by agent and mood
📈
Scalability
Unlimited concurrent calls
📉
Scalability
Just one call per agent

A founder once bragged about his “50-person support team.” I asked him, “Why do you have 50 people fixing the same problem every day?” He didn’t have an answer.

Look, customer service doesn't have to cost $3-$5 per order (which it does, on average).

Let Ringly.io's AI answering machine pick up all your calls and only transfer the complex cases.

Here's a 1-minute video where someone goes over how the AI answering machine works, and you'll hear him talk as well. (we called the AI Seth btw.):

Ready to have AI to answer phone calls? Install the Shopify app here.

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FAQs about AI answering machine

What is an AI answering machine?
Our AI answering machine is a phone number with an AI voice connected to it, that answers and manage phone calls on autopilot. It can handle customer questions, give information, route calls, and engage in complex conversations without human intervention.
Will this sound like a robot to my customers?
No way. Our AI talks like a real person. Most people can't even tell the difference.
How customizable is the AI answering machine?
Ringly.io's AI answering machine can be customized entirely to whatever goal you need it for. You can set up certain responses, routing rules, choose what language or voice the AI should talk with, give the AI instructions, and more.
How does an AI answering machine answer difficult questions?
For more complex questions, the AI answering machine sees when a call needs a human and transfer the call to your team. Usually though, the AI machine can answer any question as long as it has been given the knowledge. Humans are only needed when a customer wants a certain action to be taken, like getting a refund (although that is coming as well).
Integration icon

How AI phone support for Shopify works:

Anyone can set this up

Personalize your AI phone answering system

Personalize your AI phone answering system

Pick a language and voice. There's always one that matches your business's personality.
Use pre-made task templates to instruct your AI answering machine agent what to do. Add your own rules as well, if you need to.

Instruct your bot answering machine in minutes

Use pre-made task templates to instruct your AI answering machine agent what to do. Add your own rules as well, if you need to.
Add your company’s content to the knowledge base, so that the AI answering machine can answer every customer question.

Upload knowledge to your agent

Add your company’s content to the knowledge base, so that the AI answering machine can answer every customer question.