Purolator integration
Seth tells callers where their Purolator parcel is and when it should arrive, including missed delivery attempts.
Ringly is the AI phone support app for Shopify brands. When an order ships with Purolator, Seth, the AI phone agent, looks up the tracking itself during the call.
What Seth can do with Purolator tracking
- Seth reads the Purolator tracking number from the Shopify order, so the caller doesn't need it.
- Seth tells the caller the latest Purolator scan, for example "on vehicle for delivery", and the expected delivery date.
- If Purolator missed a delivery, Seth tells the caller what the tracking shows next.
- If the parcel is late or stuck, Seth says so and can hand the call to a person.
Purolator left a notice on my door. What happens now?
Looked up Purolator tracking through TrackingMore
Purolator tried to deliver it this morning. The tracking shows another attempt tomorrow.
What you need to do
Nothing to set up. There is no Purolator setting to switch on. If the Shopify order has a Purolator tracking number, Seth looks it up through TrackingMore, which is built into Ringly.
Tracking for Purolator runs through TrackingMore, which is built into Ringly.
How Purolator tracking works
Purolator questions
Does Ringly track Purolator parcels?
Yes. Seth, Ringly's AI phone agent, reads the Purolator tracking number from the Shopify order and tells the caller the latest scan and the expected delivery date.
Do I need a Purolator account?
No. Seth only needs the tracking number on the Shopify order.
What if Purolator missed the delivery?
Seth tells the caller about the missed attempt and what the tracking shows next, and can hand the call to a person.
