GOFO integration
Seth tells callers where their GOFO delivery is and when it should arrive, and explains who GOFO is when they ask.
Ringly is the AI phone support app for Shopify brands. If GOFO delivers your orders, Seth, the AI phone agent, checks the GOFO tracking during the call.
What Seth can do with GOFO tracking
- Seth reads the GOFO tracking number from the Shopify order, so the caller doesn't need it.
- Seth tells the caller the latest GOFO update, for example "out for delivery", and the expected delivery date.
- Callers who don't recognize the name hear that GOFO is the delivery company for their order.
- If GOFO couldn't deliver, for example because the address was incomplete, Seth says so and can hand the call to a person.
I got a text from GOFO. Is that my order?
Looked up GOFO tracking through TrackingMore
Yes, GOFO is the delivery company for your order. It's out for delivery today and should arrive this evening.
Setup
Nothing to set up. There is no GOFO setting to switch on. If the Shopify order has a GOFO tracking number, Seth looks it up through TrackingMore, which is built into Ringly.
Tracking for GOFO runs through TrackingMore, which is built into Ringly.
How GOFO tracking works
GOFO questions
Does Ringly track GOFO deliveries?
Yes. Seth, Ringly's AI phone agent, reads the GOFO tracking number from the Shopify order and tells the caller the latest update and the expected delivery date.
What if the order ships from China and GOFO delivers it?
Seth follows the tracking number on the Shopify order. When that tracking shows GOFO has the parcel, Seth tells the caller.
Do I need a GOFO account?
No. Seth only needs the tracking number on the Shopify order.
