CJPacket integration
Seth tells callers where their CJPacket parcel is and who is delivering it, using the tracking number on the Shopify order.
Ringly is the AI phone support app for Shopify brands. When CJ ships your orders with CJPacket, Seth, the AI phone agent, looks up the tracking itself during the call.
What callers hear about their CJPacket parcel
- Seth reads the CJPacket tracking number from the Shopify order, so the caller doesn't need it.
- Seth tells the caller the latest CJPacket scan and the delivery date when the tracking shows one.
- When the tracking shows a local carrier such as USPS has the parcel, Seth tells the caller.
- If the parcel is late or stuck, Seth says so and can hand the call to a person.
It's been ten days. Where is my order?
Looked up CJPacket tracking through TrackingMore
CJPacket shows it cleared customs in Los Angeles yesterday. USPS has it now, so it's on the last stretch.
Setup
Nothing to set up. There is no CJPacket setting to switch on. If the Shopify order has a CJPacket tracking number, Seth looks it up through TrackingMore, which is built into Ringly.
Tracking for CJPacket runs through TrackingMore, which is built into Ringly.
How CJPacket tracking works
CJPacket questions
Does Ringly track CJPacket parcels?
Yes. Seth, Ringly's AI phone agent, reads the CJPacket tracking number from the Shopify order and tells the caller the latest scan.
Does it work when CJ fulfills my orders?
Yes. When CJ adds the CJPacket tracking number to the Shopify order, Seth looks it up through TrackingMore, which is built into Ringly.
Do I need a CJPacket account?
No. Seth only needs the tracking number on the Shopify order.
