#E4002B
Canada Post integration
Seth tells callers where their Canada Post parcel is, when it should arrive, and when it's waiting at a post office.
Ringly is the AI phone support app for Shopify brands. Canada Post tracking is built in: the AI phone agent reads the tracking number from the order and checks it during the call.
TL;DR
Couriers
Setup
Nothing to set up.
Account
You don't need a Canada Post account. Ringly reads the tracking number from the Shopify order.
What Seth tells callers about Canada Post parcels
- Seth reads the Canada Post tracking number from the Shopify order, so the caller doesn't need it.
- The AI agent tells the caller the latest Canada Post scan, for example "item out for delivery", and the expected delivery date.
- When Canada Post shows the parcel waiting at a post office for pickup, Seth tells the caller.
- If the parcel is late or stuck, Seth says so and can hand the call to a person.
Example of the integration in a phone call
Caller
Did my order make it to Canada? It's number 51933.
Looked up Canada Post tracking through TrackingMore
Seth
AI agent
Yes. Canada Post has it, and it's out for delivery in Calgary today.
How Canada Post tracking works
Canada Post questions
Does Ringly track Canada Post parcels?
Yes. Seth, Ringly's AI phone agent, reads the Canada Post tracking number from the Shopify order and tells the caller the latest scan and the expected delivery date.
Can the AI agent tell a caller the parcel is at the post office?
Yes. When the tracking shows the parcel is ready for pickup, Seth tells the caller.
Do I need a Canada Post account?
No. The AI agent only needs the tracking number on the Shopify order.
Let Seth handle the calls your team shouldn't
Go live in under an hour. Escalates only when needed, and brings in attributed orders along the way.
