Canada Post integration
Seth tells callers where their Canada Post parcel is, when it should arrive, and when it's waiting at a post office.
Ringly is the AI phone support app for Shopify brands. Canada Post tracking is built in: Seth, the AI phone agent, reads the tracking number from the order and checks it during the call.
What Seth tells callers about Canada Post parcels
- Seth reads the Canada Post tracking number from the Shopify order, so the caller doesn't need it.
- Seth tells the caller the latest Canada Post scan, for example "item out for delivery", and the expected delivery date.
- When Canada Post shows the parcel waiting at a post office for pickup, Seth tells the caller.
- If the parcel is late or stuck, Seth says so and can hand the call to a person.
Did my order make it to Canada? It's number 51933.
Looked up Canada Post tracking through TrackingMore
Yes. Canada Post has it, and it's out for delivery in Calgary today.
Setup
Nothing to set up. There is no Canada Post setting to switch on. If the Shopify order has a Canada Post tracking number, Seth looks it up through TrackingMore, which is built into Ringly.
Tracking for Canada Post runs through TrackingMore, which is built into Ringly.
How Canada Post tracking works
Canada Post questions
Does Ringly track Canada Post parcels?
Yes. Seth, Ringly's AI phone agent, reads the Canada Post tracking number from the Shopify order and tells the caller the latest scan and the expected delivery date.
Can Seth tell a caller the parcel is at the post office?
Yes. When the tracking shows the parcel is ready for pickup, Seth tells the caller.
Do I need a Canada Post account?
No. Seth only needs the tracking number on the Shopify order.
