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The AI customer support phone agent for Shopify

Let an AI phone agent run your Shopify store's customer support

I've been in e-commerce long enough to know that customer support can make or break your online store. What if I told you there's a way to handle customer calls without hiring a support team?

What humans cost you

Let's be real. Traditional customer support is a nightmare:

I've seen Shopify store owners spend all their margin trying to manage customer calls. There's a better way.

Watch this video to see how Ringly.io can put your e-commerce support on autopilot:

Your new AI calling agent for Shopify

The AI phone agent from Ringly.io isn't just another AI tool. It's built to:

How it works

Your AI phone agent:

A quick case study

Sarah, a Shopify store owner selling custom jewelry, had a lot of support calls. After using our AI phone agent:

Why Shopify stores choose Ringly.io

Start for free

FAQs AI support agent

Is this just a chatbot?
No. This is a sophisticated AI voice agent that understands context, tone, and nuance.
Will it replace my entire support team?
Not completely. It handles routine inquiries, letting your team focus on complex issues.
How quickly can I set it up?
Most Shopify stores are live with Ringly.io in a couple of hours.
Can customers still speak to a human if they prefer?
Absolutely. The AI can just transfer calls to human staff when needed. You can switch this feature off though if you want to.

These Shopify brands trust Ringly to handle their support calls

Live in an hour. Optimize as you go.

Five steps from connecting Shopify to optimizing Seth based on real call data.
1
Connect Shopify
Seth pulls your product catalog, website, order status, inventory, the customer, and returns.
Shopify app of Ringly.io
Ringly black icon logo transparent
Shopify app of Ringly.io
Product catalog
2,352 products
Synced
shoebrand.com
394 pages
Synced
2
Run test calls and refine Seth
Call Seth and run the scenarios you get most. Tweak rules and settings if you want.
Running a test call
Voice
Kate
Business hours
Transfer
After hours
Create a ticket
Rules
6 rules
3
Forward phone number, or use ours
Forward calls to seth, or get a Ringly number. Your helpdesk and workflows stay the same.
Your line
+1 (800) 555-0100
Seth picks up
Active
4
Replay any call, fine-tune as you go
Can you check on my order? It's order 5130
Fine-tune answer
Finetune
Okay I found your order. You'll have it by tomorrow
Summary
Caller asked order status, Seth reported pending with no ETA
Resolved
WISMO
Neutral
Shopify app of Ringly.io
Order attributed
An order totalling $280.00 placed 14 minutes after talking to Seth.
5
Track resolution, attributed orders, deflection, and more
Resolution %
75%
Shopify app of Ringly.io
Seth-attributed revenue
$6,942.00
Cost per call
$0.58

Let Seth handle the calls your team shouldn't

Go live in under an hour. Escalates only when needed, and brings in attributed orders along the way.
Dashboard showing Seth AI support's call metrics: 28.5x ROI, 64% resolution, 84% deflection, $25,801 revenue.