Trunkrs integration
Seth tells callers where their Trunkrs delivery is and when it should arrive, including evening deliveries.
Ringly is the AI phone support app for Shopify brands. Trunkrs tracking is built in: the AI phone agent reads the tracking number from the order and checks it during the call.
What callers hear about their Trunkrs delivery
- Seth reads the Trunkrs tracking number from the Shopify order, so the caller doesn't need it.
- The AI agent tells the caller the latest Trunkrs scan and the delivery day when the tracking shows one.
- Callers who don't know the name hear that Trunkrs is the delivery company for their order.
- If the parcel is late or couldn't be delivered, Seth says so and can hand the call to a person.
Trunkrs sent me a message. Is it coming tonight?
Looked up Trunkrs tracking through TrackingMore
Yes, Trunkrs has your parcel on the van. It's planned for delivery this evening.
What you need to do
Nothing to set up. There is no Trunkrs setting to switch on. If the Shopify order has a Trunkrs tracking number, the AI agent looks it up through TrackingMore, which is built into Ringly.
Tracking for Trunkrs runs through TrackingMore, which is built into Ringly.
How Trunkrs tracking works
Trunkrs questions
Does Ringly track Trunkrs deliveries?
Yes. Seth, Ringly's AI phone agent, reads the Trunkrs tracking number from the Shopify order and tells the caller the latest scan and the delivery day.
What if the caller doesn't know Trunkrs?
The AI agent explains that Trunkrs is the delivery company for their order, then tells them where the parcel is.
Do I need a Trunkrs account?
No. The AI agent only needs the tracking number on the Shopify order.
