Peddler integration
Seth tells callers where their Peddler delivery is and when it should arrive, including city deliveries by cargo bike.
Ringly is the AI phone support app for Shopify brands. If Peddler delivers your orders, the AI phone agent checks the Peddler tracking during the call.
What callers hear about their Peddler delivery
- Seth reads the Peddler tracking number from the Shopify order, so the caller doesn't need it.
- The AI agent tells the caller the latest Peddler scan and the delivery time when the tracking shows one.
- Callers who don't know the name hear that Peddler is the delivery company for their order.
- If a delivery didn't work out, Seth says so and can hand the call to a person.
Someone on a cargo bike rang the bell and left. Was that my order?
Looked up Peddler tracking through TrackingMore
Yes, that was Peddler. Nobody answered, so the parcel is back with them and they show a new delivery for tomorrow.
What you need to do
Nothing to set up. There is no Peddler setting to switch on. If the Shopify order has a Peddler tracking number, the AI agent looks it up through TrackingMore, which is built into Ringly.
Tracking for Peddler runs through TrackingMore, which is built into Ringly.
How Peddler tracking works
Peddler questions
Does Ringly track Peddler deliveries?
Yes. Seth, Ringly's AI phone agent, reads the Peddler tracking number from the Shopify order and tells the caller the latest scan.
What if the caller doesn't know Peddler?
The AI agent explains that Peddler is the delivery company for their order, then tells them where it is.
Do I need a Peddler account?
No. The AI agent only needs the tracking number on the Shopify order.
