Dynalogic integration
Seth tells callers where their Dynalogic delivery is and when it should arrive, from the tracking number on the Shopify order.
Ringly is the AI phone support app for Shopify brands. If Dynalogic delivers your orders, the AI phone agent checks the Dynalogic tracking during the call.
What Seth can do with Dynalogic tracking
- Seth reads the Dynalogic tracking number from the Shopify order, so the caller doesn't need it.
- The AI agent tells the caller the latest Dynalogic update and the delivery day when the tracking shows one.
- Callers who don't know the name hear that Dynalogic is the delivery company for their order.
- If a delivery is delayed, Seth says so and can hand the call to a person.
I don't know who Dynalogic is. Is this my order?
Looked up Dynalogic tracking through TrackingMore
Yes, Dynalogic is the company delivering your order. They have it and show a delivery day of Thursday.
Setup
Nothing to set up. There is no Dynalogic setting to switch on. If the Shopify order has a Dynalogic tracking number, the AI agent looks it up through TrackingMore, which is built into Ringly.
Tracking for Dynalogic runs through TrackingMore, which is built into Ringly.
How Dynalogic tracking works
Dynalogic questions
Does Ringly track Dynalogic deliveries?
Yes. Seth, Ringly's AI phone agent, reads the Dynalogic tracking number from the Shopify order and tells the caller the latest update.
What if the caller has never heard of Dynalogic?
The AI agent explains that Dynalogic is the delivery company for their order, then tells them where it is.
Do I need a Dynalogic account?
No. The AI agent only needs the tracking number on the Shopify order.
