RinglyBudbee

Budbee integration

Seth tells callers where their Budbee delivery is and when it should arrive, from the tracking number on the Shopify order.

Ringly is the AI phone support app for Shopify brands. If Budbee delivers your orders, the AI phone agent checks the Budbee tracking during the call.

What Seth can do with Budbee tracking

  • Seth reads the Budbee tracking number from the Shopify order, so the caller doesn't need it.
  • The AI agent tells the caller the latest Budbee update, for example "out for delivery", and the delivery time when the tracking shows one.
  • Callers who don't know the name hear that Budbee is the delivery company for their order.
  • If a delivery failed or is running late, Seth says so and can hand the call to a person.
Example of the integration in a phone call
Caller

I got a text from Budbee. Is that my order?

Looked up Budbee tracking through TrackingMore

Seth AI agent

Yes, Budbee is delivering your order. It's out for delivery and should reach you this evening.

Setup

Nothing to set up. There is no Budbee setting to switch on. If the Shopify order has a Budbee tracking number, the AI agent looks it up through TrackingMore, which is built into Ringly.

Tracking for Budbee runs through TrackingMore, which is built into Ringly.

How Budbee tracking works

Budbee questions

Does Ringly track Budbee deliveries?

Yes. Seth, Ringly's AI phone agent, reads the Budbee tracking number from the Shopify order and tells the caller the latest update.

What if the caller doesn't recognize Budbee?

The AI agent explains that Budbee is the delivery company for their order, then tells them where it is.

Do I need a Budbee account?

No. The AI agent only needs the tracking number on the Shopify order.

Let Seth handle the calls your team shouldn't

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