Ringover has built a solid reputation as a cloud phone system for sales and support teams.
But let's be honest: their pricing structure with add-ons, occasional support delays, and feature limitations have many businesses looking elsewhere.
The good news? The VoIP market has evolved significantly. You now have options ranging from traditional business phone systems to AI phone agents that handle calls without human intervention.
In this guide, we'll compare 7 Ringover alternatives across pricing, features, AI capabilities, and use cases.
Whether you need a simple phone system or full automation, there's an option here that fits.
Editor’s note: Want to hear some sample AI support calls made for your Shopify store?
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What to look for in a Ringover alternative
Before diving into the list, let's clarify what separates a good alternative from a mediocre one.
Pricing transparency matters more than you think. Some platforms advertise low per-user rates but nickel-and-dime you for essential features like call recording, analytics, or international numbers. Look for all-inclusive pricing or clear upgrade paths.
AI capabilities have become table stakes. The question isn't whether a platform has AI, but what kind: real-time transcription, automated call summaries, or full AI agents that handle entire conversations?
Integration depth determines how much manual work your team does. Surface-level CRM integrations just log calls. Deep integrations pull customer data, update records automatically, and trigger workflows.
Setup complexity varies wildly. Some platforms require IT involvement and days of configuration. Others let you go live in minutes. Factor in your team's technical capacity.
International coverage is crucial if you serve global customers. Not all providers offer local numbers in every country, and international calling rates differ significantly.
Ringover alternatives at a glance
1. Ringly.io
Ringly.io takes a different approach from traditional VoIP systems. Instead of giving your team another phone app, their AI agent Seth handles customer calls entirely, escalating only when necessary.
The platform was built specifically for e-commerce. Seth integrates directly with Shopify, pulling order data to answer "where's my order" questions, process returns, and handle exchanges without human involvement. He speaks 40 languages, so your international customers get support in their preferred language.
Here's what makes Ringly.io stand out: Seth resolves approximately 73% of calls without human intervention. That's not a typo. For a Shopify store getting hundreds of support calls daily, this translates to massive time savings.
The setup is remarkably fast. Connect your Shopify store, upload your policies and FAQs, and Seth starts answering calls within minutes. No complex IVR trees or agent training required.
Pros:
- Resolves ~73% of calls autonomously
- 3-minute setup, no technical expertise needed
- No per-agent pricing (unlimited concurrent calls)
- Deep Shopify integration with order lookup
Cons:
- E-commerce focused (not ideal for B2B sales teams)
- Limited customization outside Shopify workflows
Pricing: Start ($99/month, 250 minutes), Grow ($349/month, 1,000 minutes), Scale ($1,099/month, 3,000+ minutes). View full pricing.
Best for: Shopify stores drowning in support calls who want automation, not another phone system.
2. Aircall
Aircall has positioned itself as the phone system for modern sales and support teams. With 100+ native integrations, it fits neatly into existing tech stacks without custom development.
The platform covers the essentials well: IVR, call routing, call recording, and real-time analytics. Their AI features include transcription and call summaries, though these are currently limited to English and French.
Where Aircall shines is integration depth. The Salesforce and HubSpot connections don't just log calls; they sync call recordings, notes, and outcomes directly to contact records. This saves reps significant data entry time.
The main drawback is the 3-license minimum. Small teams or solopreneurs need to look elsewhere. Also, advanced AI capabilities require add-ons, so factor that into your total cost.
Pros:
- 100+ integrations with popular CRMs and help desks
- Reliable call quality with good uptime
- Intuitive interface requiring minimal training
- Strong analytics dashboards
Cons:
- 3-license minimum excludes small teams
- AI features limited to English and French
- Add-ons increase total cost significantly
Pricing: Essentials ($30/user/month), Professional ($50/user/month), Custom (contact sales). View full pricing.
Best for: Mid-sized companies with established sales operations that need reliable CRM integration.
3. Dialpad
Dialpad markets itself as "AI-first," and unlike competitors who bolted AI onto legacy systems, Dialpad built their platform around it from day one.
The standout feature is real-time transcription. Every call gets transcribed live, with AI generating summaries and action items automatically. No more scribbling notes during important calls or forgetting follow-ups.
The AI Virtual Assistant (AVA) provides sentiment analysis, flagging when customers sound frustrated so managers can intervene. The AI Receptionist (AIR) handles basic inquiries and routes calls intelligently.
Native integrations with Google Workspace and Microsoft 365 mean your team can call from within Gmail or Outlook without switching apps. The interface is clean and modern, reducing the learning curve for new users.
Some users report occasional call quality issues, particularly on mobile. The platform also has a learning curve despite the clean interface, as AI features require setup to work properly.
Pros:
- Built-in AI features (no expensive add-ons)
- Real-time transcription and call summaries
- Clean, modern interface
- Strong Google/Microsoft integrations
Cons:
- Learning curve for AI configuration
- Occasional call quality issues on mobile
- Limited international number availability
Pricing: Standard ($15/user/month annual, $30 monthly), Pro ($25/user/month annual, $35 monthly), Enterprise (contact sales). View full pricing.
Best for: Teams wanting AI capabilities without paying extra for add-ons.
4. CloudTalk
CloudTalk focuses on call center operations with a global reach. If you need local phone numbers in 160+ countries, this is your platform.
The visual call flow designer lets you build complex IVR trees and routing logic without coding. Drag, drop, and test. For global teams, this means creating region-specific call flows that route customers to the right agents based on language and time zone.
AI Voice Agents are available as an add-on ($350/month), letting you automate routine inquiries while keeping humans for complex issues. The power dialer and smart routing help sales teams maximize talk time.
WhatsApp Business integration is a nice touch, letting you handle SMS and calls in one place. However, outbound calls are metered rather than unlimited, so heavy outbound teams should calculate costs carefully.
Pros:
- Best international coverage (160+ countries)
- Visual call flow designer (no coding required)
- WhatsApp Business integration
- Good call quality globally
Cons:
- Outbound calls metered (not unlimited)
- Complex onboarding process
- AI Voice Agent is expensive add-on
Pricing: Lite ($19/user/month), Starter ($25/user/month), Essential ($29/user/month), Expert ($49/user/month), Custom (contact sales). View full pricing.
Best for: Global teams needing local numbers worldwide and visual call flow management.
5. JustCall
JustCall targets revenue teams with a focus on outbound sales. If your team lives on the phone making cold calls, this platform was built for you.
The power dialer eliminates manual dialing, automatically working through call lists while logging outcomes. The predictive dialer takes it further, using algorithms to connect reps only when a human answers (no more voicemails).
Multichannel support means you can reach prospects via voice, SMS, WhatsApp, or email from one platform. The CRM sync is bidirectional: JustCall pulls contact data for personalization and pushes call outcomes back to your CRM.
AI features include real-time agent assist (suggesting responses during calls), script compliance monitoring, and sentiment analysis. These are available on higher-tier plans.
Some users report occasional platform glitches and numbers being flagged as spam, which can hurt answer rates. The interface also has a steeper learning curve than simpler alternatives.
Pros:
- Strong outbound sales features (power/predictive dialers)
- Good CRM synchronization
- Multichannel (voice, SMS, WhatsApp, email)
- AI coaching for sales reps
Cons:
- Occasional platform stability issues
- Numbers can be flagged as spam
- Complex interface requires training
Pricing: Team ($29/user/month annual), Pro ($49/user/month annual), Pro Plus ($89/user/month annual), Business (custom), SalesPro (custom). View full pricing.
Best for: Sales teams doing high-volume outbound calling who need dialer automation.
6. RingCentral
RingCentral is the 800-pound gorilla of business communications. With 500,000+ customers and 330+ integrations, they've built the most comprehensive unified communications platform available.
RingEX (their business phone product) combines voice, video, messaging, and fax in one app. The integration ecosystem is unmatched: Salesforce, HubSpot, Zendesk, ServiceNow, Microsoft Teams, Google Workspace, and hundreds more.
The AI Receptionist (AIR) can handle 93% of calls for some customers, according to their case studies. AI Virtual Assistant provides transcription, summaries, and sentiment analysis. RingCX adds contact center capabilities for larger support operations.
The downside? Complexity. Small teams often find RingCentral overwhelming. Pricing is higher than competitors, and some users complain that cancellation requires a phone call (ironic for a phone company).
Pros:
- Most integrations of any platform (330+)
- Reliable enterprise infrastructure (99.999% uptime)
- Comprehensive unified communications
- Strong AI features at higher tiers
Cons:
- Higher pricing than competitors
- Complex for small teams
- Cancellation process is cumbersome
Pricing: Core ($20/user/month annual, $30 monthly), Advanced ($25/user/month annual, $35 monthly), Ultra ($35/user/month annual, $45 monthly), Customer Engagement Bundle (contact sales). View full pricing.
Best for: Enterprises needing deep software integrations and unified communications.
7. Nextiva
Nextiva emphasizes customer service quality alongside their phone system. With a 4.8/5 Trustpilot rating, they back up the claim.
The platform unifies voice, video, SMS, and team chat in one interface. While not as feature-rich as RingCentral, Nextiva covers the essentials well: auto attendant, call routing, voicemail transcription, and mobile apps.
Where Nextiva stands out is support. Users consistently praise their onboarding team and ongoing customer service. For teams transitioning from traditional phone systems, this hand-holding can be invaluable.
International coverage is more limited than CloudTalk or Aircall, and AI features are less developed than Dialpad or Ringly.io. But if you primarily serve US customers and value service quality over cutting-edge features, Nextiva delivers.
Pros:
- Excellent customer service (4.8/5 on Trustpilot)
- Reliable uptime and call quality
- Unified communications (voice, video, SMS, chat)
- Good value for the price
Cons:
- Limited international coverage
- AI features are basic compared to competitors
- Fewer integrations than RingCentral
Pricing: Essential (~$21/user/month), Professional (~$25/user/month), Enterprise (~$31/user/month). Prices vary by user count and contract length. View full pricing.
Best for: US-based support teams prioritizing service quality over advanced features.
How to choose the right Ringover alternative
With seven solid options, how do you pick? Here's a simple framework based on your primary need:
E-commerce automation → Ringly.io. If you run a Shopify store and want phone support handled automatically, Seth resolves 73% of calls without human intervention.
Mid-sized sales teams → Aircall. The 100+ integrations and reliable call quality make it ideal for established sales operations.
AI-first approach → Dialpad. Built-in AI transcription and summaries at the lowest starting price.
Global coverage → CloudTalk. Local numbers in 160+ countries with visual call flow design.
Outbound sales focus → JustCall. Power and predictive dialers built for high-volume calling.
Enterprise integrations → RingCentral. The 330+ integrations and unified communications platform for large organizations.
Support quality priority → Nextiva. Best-in-class customer service for teams that value support over features.
Start automating your phone support today
If you're tired of answering the same support questions repeatedly, try Ringly.io free for 14 days. Seth integrates with your Shopify store in minutes and starts resolving calls immediately.
With a 73% autonomous resolution rate and no per-agent pricing, you pay for results, not seats. Join 2,100+ stores already using AI to handle their phone support.
Frequently Asked Questions
What makes Ringly.io different from other Ringover alternatives?
Ringly.io uses AI agent Seth to handle entire phone conversations autonomously, not just transcribe or route calls. With 73% of calls resolved without human intervention and deep Shopify integration, it's built for e-commerce automation rather than just communication.
Which Ringover alternative has the best AI features?
Dialpad has the most built-in AI capabilities at no extra cost, including real-time transcription and sentiment analysis. For full AI phone agents that handle complete calls, Ringly.io and CloudTalk offer the most advanced options.
Are there any Ringover alternatives with no per-user pricing?
Yes, Ringly.io charges based on call minutes rather than user seats, making it cost-effective for high-volume support. Most other alternatives (Aircall, Dialpad, RingCentral) use per-user pricing models.
Which Ringover alternative works best for international teams?
CloudTalk offers the best international coverage with local numbers in 160+ countries. Aircall and RingCentral also provide strong global coverage with 100+ countries supported.
What's the fastest Ringover alternative to set up?
Ringly.io has the fastest setup at approximately 3 minutes for Shopify stores. Traditional VoIP platforms like Aircall, Dialpad, and RingCentral typically require hours or days for full configuration.
