Kixie has built a solid reputation as a sales dialer for teams using Salesforce, HubSpot, and other major CRMs.
But it is not the right fit for everyone. Some teams find its power dialer limiting. Others need more than voice and SMS.
And many want transparent pricing without jumping on a sales call first.
If you are evaluating Kixie alternatives, this guide breaks down seven options worth considering.
We cover everything from AI phone agents that handle inbound support to power dialers built for high-volume outbound sales.
Each alternative is evaluated on pricing, features, and best use cases based on verified data from official sources.
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What is Kixie?
Kixie is a sales engagement platform centered around a power dialer.
It integrates tightly with CRMs like Salesforce, HubSpot, Pipedrive, and Zoho, letting sales reps click to call and log activities automatically. The platform includes local presence dialing, voicemail drops, and basic call analytics.
For small to mid-sized sales teams, Kixie works well enough. The CRM sync saves time.
The power dialer boosts call volume compared to manual dialing. But Kixie has gaps that become apparent as teams scale or diversify their communication needs.
Why Consider Kixie Alternatives?
Kixie focuses heavily on outbound sales. That focus creates limitations for teams with broader needs:
- No predictive dialer: Kixie only offers power dialing. Predictive and parallel dialers that call multiple lines simultaneously are not available.
- Limited channels: Voice and SMS only. No email, chat, or video calling within the platform.
- Mobile app issues: User reviews consistently report problems with Kixie's mobile experience.
- Opaque pricing: Kixie does not publish pricing publicly. You must request a quote.
- Sales-centric: The platform is built for outbound sales, not customer support or inbound call handling.
If any of these limitations matter to your team, the alternatives below offer different trade-offs.
Quick Comparison Table
1. Ringly.io
Best for: E-commerce stores needing AI phone support
Ringly.io takes a different approach from traditional dialers. Instead of helping humans make more calls, it deploys an AI phone agent named Seth that handles calls entirely. This makes it ideal for e-commerce businesses drowning in inbound support calls.
Seth answers calls 24/7, handles order lookups, processes returns and exchanges, and only escalates complex issues to human agents.
According to Ringly.io, Seth resolves 70-73% of calls without human intervention. The platform integrates deeply with Shopify, pulling order data in real-time to answer customer questions instantly.
Pricing starts at $99 per month for the Start plan (250 minutes), scaling to $349 for Grow (1,000 minutes) and $1,099+ for Scale (3,000+ minutes).
All plans include multilingual support across 40 languages.
Pros:
- True automation, not just faster dialing
- Handles support, not just sales
- Setup takes minutes, not weeks
- No per-user pricing
Cons:
- Not a traditional dialer for outbound sales teams
- Requires Shopify for full functionality
Try Ringly.io free for 14 days
2. JustCall
Best for: Teams wanting AI-powered communications
JustCall positions itself as an AI-powered customer communication platform rather than just a dialer.
It offers multiple dialer types including power, predictive, preview, progressive, and parallel dialers, though advanced options require higher-tier plans.
The platform shines with its AI capabilities. AI voice agents capture leads after hours. Real-time agent assist provides script suggestions during calls.
Sentiment analysis tracks customer mood. Call transcription and automatic summarization reduce note-taking time.
Pricing runs from $29 per user monthly for the Team plan to $89 for Pro Plus, with custom pricing for Business and SalesPro tiers.
All plans include 100+ integrations with CRMs like HubSpot, Salesforce, and Pipedrive, plus workflow automation through Zapier.
Pros:
- Affordable entry point with rich features
- Strong AI capabilities across the platform
- Excellent mobile app
- Wide integration ecosystem
Cons:
- Advanced dialers locked behind expensive plans
- Learning curve for advanced features
3. Aircall
Best for: Startups needing fast deployment
Aircall has built its reputation on simplicity. The cloud phone system deploys quickly and offers an intuitive interface that requires minimal training.
Over 20,000 businesses use Aircall for their calling needs.
Features include smart IVR, queue callbacks, shared team inboxes, and AI-powered call summaries.
Aircall offers local and toll-free numbers in 100+ countries, making it suitable for international operations. The platform integrates with major CRMs and helpdesk tools.
Pricing is not published publicly, requiring contact with sales. Based on industry data, plans typically range from $30-70 per user monthly.
Additional numbers cost $6 per month each.
Pros:
- Extremely intuitive interface
- Fast setup and deployment
- Strong CRM integrations
- Good international coverage
Cons:
- Limited dialer features compared to competitors
- AI tools cost extra
- No predictive or parallel dialing
4. CloudTalk
Best for: Global teams and international calling
CloudTalk combines VoIP calling with AI-powered features at competitive prices. Its standout feature is international coverage, with local numbers available in 160+ countries.
The platform offers multiple dialer types including smart dialer, power dialer, and parallel dialer.
AI features include call transcription, sentiment analysis, topic extraction, talk/listen ratio analysis, and AI voice agents. Real-time dashboards and wallboards help managers monitor team performance.
Pricing starts at just $19 per user monthly for the Lite plan, with Starter at $25, Essential at $29, and Expert at $49.
This makes CloudTalk one of the most affordable options with comprehensive features.
Pros:
- Excellent global coverage
- Very affordable pricing
- 24/7 customer support
- Strong AI feature set
Cons:
- No native video calling
- Some users report lag at high call volumes
5. Dialpad
Best for: Teams wanting built-in AI across all features
Dialpad leads with AI in every aspect of its platform. The unified communications offering includes voice, video, and messaging, all enhanced by real-time AI capabilities.
The AI features are genuinely impressive. Real-time transcription lets you follow along without taking notes.
Sentiment analysis flags difficult calls to managers. AI Recaps provide instant call summaries with action items. The AI Virtual Assistant helps draft messages and summarizes missed conversations.
Pricing is straightforward and affordable: Standard at $15 per user monthly, Pro at $25, and Enterprise with custom pricing.
Even the entry plan includes AI features that competitors charge extra for.
Pros:
- Best-in-class AI across all features
- Most affordable option on this list
- Works on any device without hardware
- Video conferencing included
Cons:
- Limited customization options
- Some CRM integrations require higher tiers
- Salesforce power dialer only on Pro+
6. PhoneBurner
Best for: High-volume outbound sales teams
PhoneBurner focuses exclusively on outbound sales acceleration. Unlike broader platforms, it builds everything around helping reps make more calls and close more deals.
The power dialer eliminates delays between calls, helping reps achieve 4x productivity gains. A built-in CRM manages leads and tracks communications.
Workflow automation handles follow-up emails and SMS. Voicemail drops save time on unanswered calls. ARMOR spam protection monitors number reputation.
Pricing is premium: Standard at $140 per user monthly (annual), Professional at $165, and Premium at $183. Monthly billing costs approximately $25 more per tier.
The high cost reflects the platform's focus on serious sales teams where productivity gains justify the investment.
Pros:
- Purpose-built for outbound sales
- Built-in CRM eliminates integration complexity
- Excellent workflow automation
- US-based support
Cons:
- Most expensive option on this list
- No predictive dialing
- Limited use cases beyond sales
7. RingCentral
Best for: Enterprises needing unified communications offers the most comprehensive feature set on this list. The platform combines business phone, video conferencing, team messaging, SMS, fax, and contact center capabilities in one system.
The RingCentral ecosystem includes 330+ integrations with business applications. AI features include real-time transcription, AI-generated summaries, and an AI Receptionist add-on. The platform scales from small teams to enterprise deployments with thousands of users.
Pricing starts at $25 per user monthly for Core (annual), $30 for Advanced, and $40 for Ultra. Add-ons like AI Receptionist ($39+), Business SMS Booster ($25), and Call Queues Booster ($35) increase costs but add specialized functionality.
Pros:
- Complete unified communications platform
- 99.999% uptime SLA
- Scales to enterprise size
- Extensive integration ecosystem
Cons:
- Can overwhelm small teams
- Add-ons increase total cost significantly
- Complex feature set requires training
How to Choose the Right Kixie Alternative
Selecting the right platform depends on your specific situation:
Primary use case: Outbound sales teams need dialers like PhoneBurner or JustCall. Inbound support teams benefit from Aircall or Ringly.io.
Mixed teams should consider Dialpad or RingCentral.
Dialer requirements: If you need predictive or parallel dialing, JustCall and CloudTalk offer these. For pure power dialing, PhoneBurner leads.
If you want AI handling calls entirely, Ringly.io is unique.
CRM integration: All alternatives integrate with major CRMs, but verify your specific platform. JustCall and RingCentral offer the widest integration options.
International calling: CloudTalk (160+ countries) and Aircall (100+ countries) lead here. Verify number availability in your target markets.
Total cost: Factor in per-user pricing, add-ons, and overage fees. Dialpad and CloudTalk offer the lowest entry points. PhoneBurner is premium but may deliver ROI for high-volume teams.
Which Kixie Alternative Should You Try?
Each alternative serves different needs:
- E-commerce support: Ringly.io automates inbound calls so your team focuses on complex issues
- Budget-conscious AI: Dialpad delivers impressive AI at just $15 per user
- High-volume outbound: PhoneBurner maximizes rep productivity for pure sales teams
- Global operations: CloudTalk covers 160+ countries affordably
- Fast startup deployment: Aircall gets you running quickly with minimal training
- Enterprise scale: RingCentral provides comprehensive unified communications
- AI-powered sales: JustCall balances advanced dialers with intelligent features
For teams specifically struggling with inbound phone support, Ringly.io offers something unique: an AI agent that actually handles calls rather than just helping humans dial faster.
If your support team is drowning in repetitive calls about orders and returns, start a free trial and see how automation changes your operations.
Last updated: February 2026. Pricing and features verified from official vendor sources.
Frequently Asked Questions
What is the best Kixie alternative for small businesses?
Dialpad offers the best value for small businesses at $15/user/month with built-in AI features. CloudTalk is another affordable option at $19/user/month with strong international coverage.
Which Kixie alternative has the best AI features?
Dialpad leads in AI with real-time transcription, sentiment analysis, and AI Recaps included in all plans. JustCall and CloudTalk also offer strong AI capabilities for sales teams.
What is the best alternative for high-volume outbound sales?
PhoneBurner is purpose-built for outbound sales with a power dialer and built-in CRM, though it is expensive at $140-183/user/month. JustCall offers predictive and parallel dialers at a lower price point.
Is there a Kixie alternative for customer support teams?
Ringly.io is uniquely designed for support teams, using AI agents to handle inbound calls 24/7. Aircall and RingCentral also work well for support with queue management and IVR features.
