Fredhopper (now Crownpeak Product Discovery) has been a staple in e-commerce search for years.
But with a 3.9/5 rating on Gartner compared to competitors scoring 4.5-4.9, many merchants are exploring alternatives.
The landscape has shifted dramatically. AI-powered search, semantic understanding, and conversational shopping assistants are now table stakes.
Meanwhile, market consolidation has changed the playing field.
Klevu and Searchspring both now redirect to Athos Commerce, leaving fewer independent mid-market options.
If you're looking to replace Fredhopper, this guide covers the 7 best alternatives worth considering in 2026.
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What is Fredhopper (Crownpeak Product Discovery)?
Fredhopper began as a standalone e-commerce search platform known for its merchandising capabilities and faceted navigation.
Crownpeak acquired the technology and rebranded it as Crownpeak Product Discovery, positioning it within their broader digital experience platform.
The platform offers search, navigation, and personalization features for online retailers.
However, user reviews consistently point to several limitations: a fragmented product portfolio that can be difficult to navigate, limited global presence outside major European and North American markets, and basic B2B support that lags behind specialized competitors.
The 3.9/5 Gartner rating reflects these constraints.
While functional for traditional retail use cases, Fredhopper struggles to compete with modern AI-native alternatives that offer more sophisticated personalization and easier implementation.
What to look for in a Fredhopper alternative
Before diving into specific platforms, let's establish the criteria that matter most when replacing Fredhopper:
AI-driven search and personalization are non-negotiable in 2026. Look for platforms that go beyond keyword matching to understand intent, context, and user behavior.
The best tools learn from every interaction and automatically improve results.
Long-tail search optimization drives significant revenue. While 20% of queries fall into this category, they often represent high commercial value.
Your new platform should handle complex, specific queries without returning zero results.
Composable architecture matters if you're running a headless or modern tech stack.
API-first platforms integrate more cleanly with existing systems and give you flexibility as your infrastructure evolves.
Visual and semantic search capabilities separate leaders from followers.
Shoppers increasingly expect to find products by describing them in natural language or uploading images.
Merchandising controls should balance automation with manual curation.
You want AI handling routine optimization while giving your team tools to promote specific products during campaigns.
Integration ease can make or break a migration. Look for pre-built connectors for your e-commerce platform, clear documentation, and implementation support.
Transparent pricing helps you budget accurately. Several alternatives still require "contact sales" for any pricing information, which complicates evaluation.
Fredhopper alternatives comparison
The 7 best Fredhopper alternatives
1. Algolia
Algolia is the go-to choice for businesses that need reliable, fast search at global scale.
The platform runs on AWS, Azure, and GCP with 70+ data centers across 17 regions.
Key features:
- NeuralSearch (combines semantic and keyword search on Elevate plan)
- Real-time personalization
- A/B testing built-in
- Merchandising Studio for business teams
- Web Crawler for low-code data ingestion
- AI Synonyms and Dynamic Re-ranking
Pricing: Algolia offers the most transparent pricing in this category.
The Build plan is free for development with 10,000 search requests and 1 million records monthly.
Grow plans start at pay-as-you-go rates ($0.50 per 1K search requests beyond the 10K free tier). Enterprise Elevate plans require annual contracts and offer volume discounts.
Who it's for: Medium to large enterprises with technical teams who need global scale and extensive customization options.
The API-first approach requires developer resources but delivers unmatched flexibility.
2. Constructor
Constructor positions itself as the only product discovery platform "built for retailers by retailers."
The company's algorithm orchestrator optimizes for business KPIs rather than just relevance scores.
Key features:
- Algorithm orchestrator for recommendations
- AI-powered search with autocomplete
- Conversational shopping assistant
- Quiz solutions for guided selling
- Attribute enrichment (AI extracts product attributes)
- Comprehensive analytics
Pricing: Constructor uses custom enterprise pricing only. No public tiers or self-serve options.
You'll need to contact sales for any pricing information.
Who it's for: Large global retailers with complex catalogs who want cutting-edge AI and are willing to invest in enterprise-level solutions.
The 4.9/5 Gartner rating (Customers' Choice 2025) reflects strong customer satisfaction among enterprise users.
3. Klevu / Athos Commerce
Important note: Klevu has been acquired by Athos Commerce.
The Klevu brand and pricing structure ($449/month previously) no longer exists as a standalone offering.
Athos Commerce now offers the combined capabilities of both Klevu and Searchspring.
The platform emphasizes AI search, merchandising, and personalization for both B2C and B2B merchants.
Key features:
- AI search with natural language processing
- Merchandising and campaign management
- Personalization engine
- Product recommendations
- A/B testing capabilities
Pricing: Custom pricing only. The previous Klevu pricing transparency is no longer available.
Who it's for: Mid-market retailers with international operations. Existing Klevu customers should evaluate their migration path to Athos Commerce.
4. Bloomreach Discovery
Bloomreach offers a comprehensive commerce experience platform centered around Loomi AI.
The company claims to boost Revenue Per Visitor by 20% or more.
Key features:
- Loomi AI for search and personalization
- Conversational shopping agent
- Real-time customer segments
- SEO optimization tools
- Sophisticated merchandising controls
- Self-learning search that improves automatically
Customer results:
- Canadian Tire: 20%+ conversion increase
- N Brown: 59% lift in revenue per search user
- HD Supply: 16% increase in search revenue
Pricing: Custom pricing with ROI estimates available in 10 days. No public pricing tiers.
Who it's for: Medium to large B2C retailers wanting an integrated platform that combines search, merchandising, and content management.
The learning curve is steeper than some alternatives, but the customization depth is significant.
5. FactFinder
FactFinder is a German-based platform with 20+ years of experience in product discovery.
The company serves 2,000+ online shops worldwide with particular strength in European markets.
Key features:
- Vector search for semantic understanding
- Geo-targeting for localized offers
- Customer-specific pricing (B2B support)
- Predictive cart recommendations
- Transparent AI (explainable, not black box)
- Merchandising with easy campaign management
Customer results:
- Bergfreunde: +70% revenue per session
- Christ: +50% sales
- Kuebler Sport: +35% conversion rate
- Ulla Popken: +42% conversion rate
Awards: Most Advanced Product Discovery Platform (Scandinavian Business Awards), Best eCommerce Search Software, 4.5/5 stars on G2.
Pricing: Custom pricing only. The pricing page currently returns a 404, suggesting potential restructuring.
Who it's for: European merchants, particularly B2B construction, home goods, and fashion retailers.
The 20 years of algorithm refinement shows in the platform's reliability and search quality.
6. Searchspring / Athos Commerce
Important note: Searchspring has also been acquired by Athos Commerce.
Like Klevu, the standalone Searchspring brand and its $599/month pricing tier no longer exist.
The Searchspring technology now powers part of the Athos Commerce platform.
Historical strengths included strong Shopify, BigCommerce, and Magento integrations along with straightforward merchandising tools.
Who it's for: SMB to mid-market retailers previously using Searchspring should evaluate Athos Commerce as the migration path.
The combined Klevu/Searchspring offering may provide broader capabilities than either platform alone.
7. Luigi's Box
Luigi's Box is the highest-rated solution on G2 and Gartner (4.8/5) among all Fredhopper alternatives.
Founded in 2017 in Bratislava, Slovakia, the company serves 4,000+ online businesses.
Key features:
- AI-powered search with autocomplete
- Product recommendations (frequently bought together, visual similarities)
- Dynamic product listing pages
- Shopping Assistant (conversational AI)
- Advanced ranking with AI optimization
- A/B testing (Custom+ plans)
- "No results" prevention
Customer results:
- Skoda: +19% conversion rate
- O2: 49% autocomplete click-through rate
- 11teamsports: +38.46% average order value increase
- Kik: +27% conversion rate from search
Awards: Multiple G2 badges including Leader, Best Estimated ROI, Best Usability, Easiest Setup, and Users Most Likely to Recommend.
Pricing: Self-integration plan offers a 30-day free trial with no-code setup.
Custom integration and Enterprise plans require contacting sales for pricing.
Who it's for: Businesses wanting fast deployment without deep technical resources.
The no-code integration option lets you get started by simply pasting a tracking script. Ideal for teams that prioritize ease of use and customer support.
How to choose the right Fredhopper alternative
Selecting the best replacement depends on your specific situation:
For enterprise retailers: Constructor, Algolia, or Bloomreach offer the scale and AI sophistication needed for complex catalogs.
Constructor's algorithm orchestrator is particularly compelling if you want to optimize for specific business KPIs.
For mid-market growth: Luigi's Box offers the best balance of features, ease of use, and customer satisfaction.
The 4.8/5 rating reflects consistently positive user experiences.
For European merchants: FactFinder or Luigi's Box provide strong local support and compliance with EU regulations.
FactFinder's 20-year track record offers additional stability confidence.
For quick implementation: Luigi's Box no-code integration or Algolia's extensive documentation and free tier let you start immediately without lengthy procurement processes.
Implementation considerations: Evaluate whether you need client-side rendering (CSR) or server-side rendering (SSR) support.
Check for native integrations with your e-commerce platform versus API-only approaches that require more development work.
Testing methodology: Plan A/B testing to validate improvements. Most platforms offer built-in experimentation tools.
Run parallel implementations when possible to compare real-world performance before fully migrating.
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The combination works like this: your new search platform gets customers to products faster.
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Start a free trial to see how AI phone support can complete your e-commerce customer experience.
Frequently Asked Questions
Which Fredhopper alternatives offer transparent pricing?
Algolia and Luigi's Box are the only major alternatives with publicly available pricing. Algolia offers a generous free tier and pay-as-you-go options, while Luigi's Box provides a 30-day free trial. Constructor, Bloomreach, and FactFinder all require contacting sales for pricing information.
What happened to Klevu and Searchspring as Fredhopper alternatives?
Both Klevu and Searchspring have been acquired by Athos Commerce. Their standalone brands and previous pricing structures ($449/month for Klevu, $599/month for Searchspring) are no longer available. Prospects should evaluate Athos Commerce as the successor platform.
Which Fredhopper alternative has the best Gartner rating?
Constructor leads with a 4.9/5 rating and Gartner Customers' Choice 2025 designation. FactFinder and Luigi's Box both score 4.8/5. Fredhopper itself only scores 3.9/5, which explains why many merchants are exploring alternatives.
Do any Fredhopper alternatives offer free trials?
Yes. Algolia offers a free Build plan with 10,000 monthly search requests and 1 million records. Luigi's Box provides a 30-day free trial. Most enterprise-focused alternatives (Constructor, Bloomreach, FactFinder) require sales contact for any trial access.
Which alternative is best for European e-commerce businesses?
FactFinder (German-based, 20+ years experience) and Luigi's Box (Slovakian, highest customer ratings) both offer strong European presence. Algolia also maintains EU data centers. These options provide better local support and GDPR compliance confidence.
How long does implementation typically take for these alternatives?
Luigi's Box offers no-code integration that can be deployed in hours by pasting a tracking script. Algolia requires more technical setup but offers extensive documentation. Enterprise platforms like Constructor and Bloomreach typically require weeks to months for full implementation with professional services support.
