WithRemark's $2,000 per month starting price puts it out of reach for many online stores.
While it offers solid AI-powered shopping assistance for complex products, not every merchant needs that level of sophistication or can justify the enterprise pricing.
This guide covers seven alternatives that span different price points and approaches. Some use AI similar to WithRemark.
Others take completely different approaches to helping shoppers find the right products. All of them cost significantly less or offer more flexible pricing.
Before we dive in, a quick clarification. "Remark" refers to multiple products.
There's WithRemark (the AI shopping assistant), Remark Office OMR (form processing software), and remarkjs (a markdown processor).
This article focuses exclusively on WithRemark alternatives for ecommerce.
Editor’s note: Want to hear some sample AI support calls made for your Shopify store?
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What is WithRemark?
WithRemark is an AI-powered shopping assistant platform designed for complex product categories.
It creates expert-trained AI personas that guide shoppers through technical purchases in real time.
The platform learns your products, policies, and brand voice to answer questions, recommend products, and even handle order modifications directly in chat.
If a shopper wants to swap a size or update their shipping address, the AI can process those changes instantly.
WithRemark targets established ecommerce brands with significant traffic. Their Starter plan costs $2,000 per month for sites with under 50,000 visitors.
Growth and Enterprise plans use custom pricing. The company reports typical results of 10-20% net new revenue for clients, with case studies showing 20% conversion lifts and 99% customer satisfaction scores.
Notable customers include PEARL iZUMi, Alchemy Bikes, Liberty Skis, Diamondback, and DECKED.
The platform works best for technical products where shoppers need guidance, outdoor gear, health and wellness, luxury fashion, and home furnishings.
Quick comparison: All 7 WithRemark alternatives
The best WithRemark alternatives
1. Moast
Moast takes a completely different approach from WithRemark. Instead of AI conversations, it uses shoppable video to connect shoppers with real customers who already own the products.
The platform lets you turn TikToks, Reels, and user-generated content into interactive video carousels and galleries on your Shopify store.
Shoppers see actual people using your products rather than talking to an AI about them.
Key features:
- Carousel widgets for homepages and product pages
- Instagram-style Stories for PDPs
- Featured video for hero content
- Grid galleries for UGC hubs
- Pop-up videos triggered by behavior
- Built-in UGC collection tools
Pricing: Moast offers a generous free plan with unlimited video views, product tagging, analytics, and imports from Instagram and TikTok.
Paid plans add more features but the free tier works for many stores.
Best for: Brands with passionate customer communities who create content.
Fashion, beauty, lifestyle, and any product where seeing real people matters more than technical specifications.
The tradeoff: Moast doesn't provide AI guidance for complex technical questions.
If your products require detailed fit advice or technical comparisons, you might need to combine Moast with another solution.
2. ConversionBox
ConversionBox focuses on fixing site search, one of the biggest friction points in ecommerce.
Their AI understands shopper intent rather than just matching keywords.
When a shopper searches for "designer-style leather handbag under $300," ConversionBox understands the intent and returns relevant results.
Traditional search would look for that exact phrase and likely return nothing useful.
Key features:
- AI-powered site search with intent understanding
- Smart product filters
- Predictive bundling recommendations
- Product finder quizzes
- AI shopping assistant
- Product page assistance
Pricing: Plans start at $49 per month with transparent flat pricing. No hidden fees based on search volume.
Results: The company reports 18% lift in conversion rate, 24% increase in add-to-cart, and 38% revenue boost for brands using their platform.
Case studies include Ecco Bella (25% conversion lift), Essance SkinCare (20% higher conversions), and Lazy One (35% better retention).
Best for: Stores where search is a primary navigation method. Catalogs with many similar products where shoppers struggle to differentiate options.
Brands wanting to improve product discovery without complex AI training.
3. Ochatbot
Ochatbot offers conversational AI for ecommerce with a focus on measurable ROI.
The platform includes both generative AI options and scripted NLP for controlled environments.
Unlike many AI chat tools, Ochatbot makes specific revenue claims.
They promise 20-40% increases in revenue, 25-45% reductions in support tickets, and 5-20% increases in average order value.
Key features:
- Natural unrestricted conversations with NLP
- Direct add-to-cart from chat window
- Order status and tracking integration
- Abandoned cart recovery
- Upsell and cross-sell recommendations
- Page targeting for contextual engagement
- Live chat handoff
Pricing: A free tier exists for basic usage. Paid plans start at $99 per month. The Pro Plan includes full build, maintenance, AI training, and weekly reports.
Platform support: Native plugins for Shopify, WooCommerce, BigCommerce, and Magento. Zapier integration connects to thousands of CRM and ticketing systems.
Best for: Budget-conscious stores wanting AI assistance without enterprise pricing. Teams that need both sales and support capabilities in one tool. Merchants who want measurable ROI guarantees.
4. Heyday AI
Heyday AI comes from Hootsuite, the social media management platform.
It bridges social commerce and on-site shopping assistance, making it ideal for brands already invested in the Hootsuite ecosystem.
The platform handles both social media engagement and website chat through a unified system.
If you're already managing Instagram, Facebook, and TikTok through Hootsuite, Heyday extends that into conversational commerce.
Key features:
- Personal shopper experience
- Product catalog integration
- Human handoff capabilities
- Multi-step product finder
- Out-of-stock alternatives
- Abandoned cart recovery
- Proactive engagement triggers
- Embedded user prompters for PDPs
Pricing: Not publicly disclosed. Heyday positions as an enterprise solution and requires contacting sales for quotes.
Platform focus: Strong integration with Facebook, Instagram, X, LinkedIn, TikTok, and YouTube.
The social commerce angle differentiates it from purely on-site tools.
Best for: Brands already using Hootsuite for social media management.
Companies with strong social presence wanting to connect social engagement to on-site conversions. Teams wanting unified social and site messaging.
5. ExpertGuru
ExpertGuru offers AI personal shopping for Shopify stores at a fraction of WithRemark's price.
Starting at $29 per month, it brings AI assistance to smaller merchants who can't justify enterprise pricing.
The platform uses configurable AI personas that can take on different expert roles.
Your AI might be a stylist for fashion, a designer for home goods, or a specialist for beauty products.
Key features:
- Role-based AI personas (stylist, designer, custom roles)
- Quick Shopify setup
- Product guidance conversations
- Fashion, home goods, and beauty optimization
Pricing: $29 per month through the Shopify app store.
Limitations: Shopify-only platform with less enterprise functionality compared to WithRemark. Simpler feature set focused on smaller stores.
Best for: Small Shopify stores wanting simple AI assistance without complex setup.
Fashion, home goods, and beauty brands. Merchants testing AI shopping assistance before upgrading to enterprise tools.
6. Frontnow
Frontnow serves enterprise clients including Audi, P&G, and JUMBO.
Their standout feature is support for 117 languages with region-specific terminology and localization.
While other tools offer multilingual support, Frontnow's depth in this area makes it the clear choice for global brands serving diverse markets.
The platform goes beyond translation to understand regional nuances.
Key features:
- 117 languages supported
- Hyper-personalization
- Backend system integration
- Region-specific terminology handling
- Enterprise security standards
Pricing: Not publicly disclosed. Enterprise-focused with custom pricing.
Notable clients: Audi, Procter & Gamble, JUMBO.
Best for: Global brands with customers in many countries. Companies needing more than basic translation, requiring true localization.
European market focus with strong multilingual requirements.
7. Outfindo
Outfindo uses a guided selling approach with two proprietary AI agents working together. Beacon analyzes customer behavior and crafts guidance flows.
Diver manages product data by automatically gathering specs from manufacturers.
Instead of open-ended chat conversations, Outfindo presents structured Q&A flows that guide shoppers to the right products through simple questions.
Key features:
- Guided selling Q&A wizard
- Beacon AI for customer insights
- Diver AI for product data management
- Automated manufacturer data gathering
- 30-day free trial
Pricing: Not publicly disclosed. Free trial available, pricing provided after demo.
Customer feedback: Reviews mention "super easy and fast" implementation and praise the guidance experience.
One customer called it "the best bike guide I've ever used."
Best for: Stores wanting structured product finders rather than open chat.
Technical products with clear decision trees like bikes, outdoor gear, and equipment. Merchants who prefer guided experiences over conversational AI.
How to choose the right WithRemark alternative
Finding the right tool depends on your specific situation. Here's a framework for deciding:
Budget considerations
- Under $50 per month: ExpertGuru ($29), ConversionBox ($49), or Moast (free)
- $50-100 per month: Ochatbot ($99)
- Enterprise budget: Frontnow, Heyday AI, or Outfindo (all contact sales)
Product complexity
- Simple catalogs: Moast, ExpertGuru, or ConversionBox
- Technical products requiring guidance: Ochatbot, Outfindo, or WithRemark itself
- Complex fit/spec questions: Tools with AI training like Ochatbot or Heyday
Platform requirements
- Shopify only: ExpertGuru, Moast
- Multi-platform: ConversionBox, Ochatbot, Heyday AI
- Enterprise flexibility: Frontnow, WithRemark
Human touch vs automation
- Want real customer voices: Moast
- Full AI automation: Ochatbot, ConversionBox
- Hybrid human-AI: Heyday AI, WithRemark
Global needs
- Single language markets: Most tools work fine
- Multilingual requirements: Frontnow (117 languages), Heyday AI
- Regional localization: Frontnow
Complement your store with AI phone support
These tools handle website chat and product discovery, but what about customers who prefer calling?
While shoppers increasingly want self-service options, many still pick up the phone for complex questions or urgent issues.
A customer trying to modify an order or checking on shipping might prefer a quick call over typing in chat.
Ringly.io fills this gap. Our AI phone agent Seth handles inbound calls 24/7, answering questions, looking up orders, processing returns, and escalating only when necessary to your team.
Seth integrates directly with Shopify to pull real-time order information.
He can check shipping status, initiate exchanges, answer product questions from your knowledge base, and even process refunds within your policies.
When a situation requires human judgment, he transfers the call with full context.
The platform resolves around 73% of calls without human intervention. It supports 40 languages, so you can serve international customers without hiring multilingual staff. Setup takes about three minutes, connecting to your Shopify store and choosing a phone number.
Pricing starts at $99 per month for the Start plan (250 minutes), with Grow at $349 (1,000 minutes) and Scale at $1,099+ (3,000+ minutes).
You only start paying after Seth resolves at least 60% of calls over your first 100 calls in the trial period.
If you're investing in AI for your website, consider extending that to phone support. Start a free trial and see how many calls Seth can handle for your store.
Frequently Asked Questions
Do you need a paid plan to use most WithRemark alternatives?
Not necessarily. Several alternatives offer free tiers. Moast provides unlimited video views on their free plan. Ochatbot has a free tier for basic usage. ExpertGuru starts at just $29 per month. Only enterprise-focused alternatives like Frontnow and Heyday AI require custom pricing.
Which WithRemark alternative works best for Shopify stores?
For Shopify-specific solutions, ExpertGuru offers the most affordable AI personal shopper at $29 per month. Moast provides excellent shoppable video integration. Ochatbot and ConversionBox both have strong Shopify plugins with good feature sets. All four can be set up quickly through the Shopify app store.
Can you use multiple WithRemark alternatives together?
Yes, many stores combine tools for different purposes. You might use Moast for social proof videos on product pages, ConversionBox for site search improvement, and Ochatbot for AI chat assistance. Each tool solves a different part of the shopping experience.
Do any WithRemark alternatives offer revenue guarantees?
Ochatbot specifically claims 20-40% revenue increases and 25-45% ticket reductions. ConversionBox publishes case studies showing 18-38% conversion improvements. While these are not formal guarantees, they provide benchmarks for expected results.
Which alternative is best for stores with complex technical products?
For complex products requiring detailed guidance, Ochatbot offers strong AI training capabilities at a lower price than WithRemark. Outfindo works well for products with clear decision trees like bikes and outdoor gear. Frontnow serves enterprise needs with extensive language support.
How long does implementation take for these alternatives?
Most alternatives offer quick setup. Moast, ExpertGuru, and ConversionBox can be live within minutes through Shopify apps. Ochatbot requires 3-6 months to reach full smart maturity according to their documentation. Enterprise tools like Frontnow and Heyday typically need longer implementation with dedicated support.
