Callsy has carved out a niche for Shopify store owners who want AI-powered calls to recover abandoned carts.
It works well for what it does, offering 40+ languages, SMS follow-ups, and quick setup directly from the Shopify App Store.
But it's not the right fit for everyone. Some store owners hit the call volume caps quickly, especially at the lower tiers where you're limited to 10-200 calls per month.
Others need inbound phone support rather than outbound cart recovery. And some simply want a different pricing model that doesn't charge per call.
This guide compares six Callsy alternatives across pricing, features, setup time, and best use cases.
Whether you need better scalability, broader automation capabilities, or a platform designed for inbound support, one of these options should fit your needs.
What is Callsy and why look for Callsy alternatives?
Callsy is an AI-powered phone agent that automatically calls customers who abandon their shopping carts on Shopify stores.
When someone starts checkout but doesn't complete it, Callsy reaches out with a voice call, then follows up via SMS with a personalized discount code.
The platform supports 40+ languages and 17 different voice options. Setup takes minutes since it's a native Shopify app that pulls customer and order data automatically.
Callsy pricing breakdown
Common reasons to explore Callsy alternatives
The per-call pricing model works well for stores with predictable, low call volumes. But several limitations push store owners toward alternatives.
Outbound only. Callsy focuses exclusively on abandoned cart recovery. It doesn't answer incoming customer support calls about orders, returns, or product questions.
Call volume caps. Even the $199/month Scale plan caps at 500 calls. High-volume stores can burn through that quickly during peak seasons.
No inbound support. If customers call your store with questions, Callsy won't help. You still need a separate solution for phone support.
Limited integrations. Callsy is Shopify-specific. Non-Shopify stores and businesses needing CRM integration need to look elsewhere.
Quick comparison: Callsy alternatives at a glance
Before diving into each platform, here's how these six alternatives stack up on key factors.
Pricing models vary dramatically from per-call to per-minute to flat subscription
The right choice depends on your specific needs.
Ringly.io handles inbound support for Shopify stores, while Goodcall serves appointment-based service businesses. Dialora and Synthflow offer more flexibility for agencies and sales teams. Retell AI and Bland AI target technical teams building custom solutions.
6 Callsy alternatives for AI phone automation
1. Ringly.io
Ringly.io takes a different approach than Callsy.
Instead of making outbound cart recovery calls, Ringly's AI agent Seth handles inbound customer support calls 24/7 for Shopify stores.
When a customer calls your store to ask about their order status, request a return, or get answers to common questions, Seth picks up the phone.
The AI pulls real-time data from your Shopify store to provide accurate order tracking, process return requests, and answer FAQs without human intervention.
Key features:
- Native Shopify integration pulls order and customer data automatically
- 40+ language support for global stores
- ~70-73% of calls resolved without human escalation
- Call recordings, transcripts, and analytics dashboard
- Performance-based trial: pay $0 until 60%+ resolution over 100 calls
Ringly.io pricing:
Overage rate: $0.19 per minute after included minutes.
Source: Ringly.io pricing
Best for: Shopify store owners who need inbound phone support automation rather than outbound cart recovery. The performance-based trial removes risk since you don't pay until Seth proves it can resolve 60%+ of calls.
Limitations: Focused on Shopify e-commerce. Not ideal for service businesses or general call centers needing appointment booking.
2. Goodcall
Goodcall targets service businesses rather than e-commerce stores.
It works as a virtual receptionist that answers calls, captures leads, and books appointments directly into your calendar.
The platform stands out for its unique pricing model: you pay per unique customer rather than per minute or per call.
For businesses where the same customers call repeatedly, this can be more cost-effective than usage-based pricing.
Key features:
- Sub-500ms response times for natural-feeling conversations
- 9,000+ app integrations via Zapier
- Per-unique-customer pricing model
- HIPAA-compliant option for healthcare
- No-code setup in under 30 minutes
Goodcall pricing:
Extra unique customers: $0.50 each.
Best for: Service businesses like salons, dental offices, contractors, and law firms needing appointment booking and lead capture. The per-customer model benefits businesses with repeat callers.
Limitations: Not built for e-commerce. Shopify/WooCommerce integrations require Zapier workarounds. Not designed for outbound calling campaigns.
3. Dialora
Dialora positions itself as a no-code platform that handles both inbound and outbound call automation.
Unlike Callsy (outbound only) or Ringly (inbound only), Dialora covers both directions.
The drag-and-drop workflow builder lets non-technical teams create custom call flows without coding.
CRM integrations with HubSpot, Salesforce, and Pipedrive make it suitable for lead qualification and sales follow-ups.
Key features:
- Drag-and-drop workflow builder for custom call flows
- 30+ language support
- SOC2 compliance for enterprise security
- CRM integrations (HubSpot, Salesforce, Pipedrive)
- Under 400ms latency for natural conversations
Dialora pricing:
All plans include premium voices, LLM access, and analytics.
Best for: SaaS founders and startups needing both inbound support and outbound lead qualification.
Also works well for real estate, legal, and healthcare verticals where CRM integration matters.
Limitations: Requires more setup time than Ringly or Goodcall. Higher starting price than some alternatives. No native e-commerce integrations.
4. Synthflow
Synthflow targets agencies and resellers who want to offer AI voice services under their own brand.
The white-label capabilities let you build voice agents for multiple clients without them knowing Synthflow powers the backend.
Beyond agency use cases, Synthflow offers multi-channel automation covering voice, SMS, chat, and email in one platform.
The sub-100ms latency is the fastest in this comparison, creating conversations that feel indistinguishable from human calls.
Key features:
- Drag-and-drop flow designer
- Voice cloning technology for brand consistency
- Sub-100ms latency (fastest in category)
- SOC2 and HIPAA compliance
- Multi-channel automation (voice, SMS, chat, email)
Synthflow pricing:
Enterprise tier negotiates down to $0.07/minute for bulk volume.
Best for: AI agencies wanting to resell voice services under their own brand. Also suits businesses needing multi-channel automation with the lowest latency available.
Limitations: The $29 Starter tier has severely limited minutes. Full features require the Pro plan ($375) or higher. Not e-commerce specific.
5. Retell AI
Retell AI is a developer-focused platform for building custom AI voice agents.
Unlike the other alternatives here, Retell gives you full control to swap AI models, integrate custom LLMs, and build exactly what you need.
The pay-as-you-go pricing has no monthly minimums.
You only pay for minutes used, making it attractive for testing and variable-volume use cases.
Key features:
- Custom LLM integration (GPT-4, Claude, Gemini, Llama)
- 50+ language support (highest in category)
- SOC2 Type II, HIPAA, and GDPR compliance
- REST API for custom implementations
- $10 free credits to start, no credit card required
Retell AI pricing:
Best for: Development teams building custom voice applications. Companies needing to use specific LLMs (Claude, GPT-4, or proprietary models) rather than whatever the platform defaults to.
Limitations: Requires technical expertise to implement. 600ms latency is slower than Synthflow or Dialora. No pre-built e-commerce workflows.
6. Bland AI
Bland AI targets enterprise teams running high-volume outbound calling campaigns.
Think sales outreach, appointment scheduling at scale, and lead qualification across thousands of calls.
The programmable API gives full control over call logic, routing, and follow-up actions.
Custom voice actors let you maintain brand consistency across automated calls.
Key features:
- Programmable voice agents with full API control
- Multi-regional calling for local presence
- Custom voice actors for brand consistency
- High-volume concurrent calling
- Webhook integrations for custom workflows
Bland AI pricing:
The Build and Scale tiers include unlimited calling minutes within the monthly base.
Best for: Enterprise sales teams running high-volume outbound campaigns. Contact centers modernizing from legacy dialers to AI-powered automation.
Limitations: $299 minimum entry price is steep for small businesses. Requires technical setup via API. No built-in analytics compared to specialized platforms. Not designed for e-commerce use cases.
How to choose the right Callsy alternative
The right platform depends on what problem you're solving. Here's a decision framework based on common use cases.
Choose based on your business type
Choose Ringly.io if:
- You run a Shopify store
- You need inbound support automation, not outbound cart recovery
- Setup speed matters (3 minutes vs hours)
- You want performance-based pricing that proves value before you pay
Choose Goodcall if:
- You're a service business (salon, dental, contractor, lawyer)
- You need appointment booking integrated with calendars
- Repeat customers call frequently (per-customer pricing saves money)
- HIPAA compliance is required for healthcare
Choose Dialora if:
- You need both inbound and outbound automation in one platform
- CRM integration with HubSpot, Salesforce, or Pipedrive is critical
- SOC2 compliance is a requirement
- You're comfortable with a longer setup process
Choose Synthflow if:
- You're an agency building voice AI for multiple clients
- White-label branding matters
- You need multi-channel automation (voice + SMS + chat + email)
- The fastest possible latency (sub-100ms) is worth the price
Choose Retell AI if:
- You have developers who can build custom solutions
- You need to use specific LLMs (GPT-4, Claude, custom models)
- You want pay-as-you-go with no monthly minimums
- Maximum flexibility trumps ease of use
Choose Bland AI if:
- You're running enterprise-scale outbound campaigns
- You need unlimited calling minutes in a flat monthly fee
- Your team can handle API/webhook implementation
- Volume matters more than e-commerce integrations
Comparing pricing models
Ringly and Goodcall offer predictable monthly costs while Retell charges per minute
Understanding the pricing model matters as much as the sticker price.
Per-call caps (Callsy): Fixed monthly limits. Predictable costs but you can run out mid-month.
Per-minute (Retell AI, Bland AI overages): Pay for actual usage. Good for variable volumes but can spike unexpectedly.
Per-unique-customer (Goodcall): Pay based on distinct callers, not call count. Benefits repeat-customer businesses.
Subscription + overage (Ringly.io, Dialora, Synthflow): Monthly base includes set minutes, then per-minute overage. Balances predictability with flexibility.
Why Ringly.io stands out for Shopify stores
For Shopify store owners specifically, Ringly.io offers the most direct complement to what Callsy does. While Callsy focuses on outbound abandoned cart calls, Seth handles the other side of phone automation: inbound customer support.
The performance-based trial removes the typical risk of trying AI phone support. You pay $0 until Seth demonstrates 60%+ call resolution over your first 100 calls. That's a strong signal of confidence in the product.
Key advantages over Callsy:
- Handles inbound support calls 24/7, not just outbound cart recovery
- Native Shopify integration for real-time order lookups
- ~70% of calls resolved without human intervention
- Predictable subscription pricing vs. per-call limits
Setup takes about 3 minutes. Connect your Shopify store, configure your knowledge base with FAQs and policies, and Seth starts answering calls.
Start a free trial to see how Seth handles your store's support calls.
Frequently Asked Questions
What are the best Callsy alternatives for Shopify stores?
For Shopify stores, Ringly.io is the most direct Callsy alternative since it offers native Shopify integration and handles inbound customer support calls 24/7. While Callsy focuses on outbound cart recovery, Ringly automates incoming support calls about orders, returns, and FAQs with a 70%+ resolution rate.
How do Callsy alternatives compare on pricing?
Callsy alternatives use different pricing models. Callsy charges per-call ($29-199/month for 50-500 calls). Ringly.io uses subscription plus overage ($99/month for 250 minutes). Goodcall charges per unique customer ($59/month for 100 customers). Retell AI offers pure pay-as-you-go at $0.07+/minute.
Which Callsy alternatives work for non-Shopify businesses?
Goodcall, Dialora, Synthflow, Retell AI, and Bland AI all work for non-Shopify businesses. Goodcall targets service businesses needing appointment booking. Dialora and Synthflow offer general-purpose voice automation. Retell AI and Bland AI provide developer-focused platforms for custom implementations.
What Callsy alternatives offer both inbound and outbound calling?
Dialora is the strongest Callsy alternative for businesses needing both inbound and outbound automation in one platform. It includes drag-and-drop workflow builders, CRM integration, and SOC2 compliance. Synthflow also handles multiple channels but is priced higher and targets agencies.
Are there any free Callsy alternatives?
Retell AI offers the closest thing to a free tier with $10 in free credits and no credit card required to start. Callsy itself has a free plan with 10 calls/month. Most Callsy alternatives offer free trials (Ringly.io offers 14 days, Goodcall offers 14 days) rather than permanent free plans.
Which Callsy alternatives have the fastest setup time?
Ringly.io has the fastest setup at about 3 minutes due to its native Shopify integration. Goodcall follows at under 30 minutes. Dialora and Synthflow require a few hours. Retell AI and Bland AI can take days since they require developer implementation.
What Callsy alternatives offer HIPAA compliance for healthcare?
Three Callsy alternatives offer HIPAA compliance: Goodcall (built for healthcare and medical practices), Synthflow (SOC2 and HIPAA certified), and Retell AI (SOC2 Type II, HIPAA, and GDPR compliant). These are suitable for doctor offices, dental practices, and other regulated healthcare providers.
