AI phone answering services have become essential for businesses that want to capture every lead without hiring full-time receptionists.
Askjada is one option in this space, but it's not the right fit for everyone.
Whether you're looking for better pricing, deeper integrations, or more natural-sounding AI voices, there are plenty of alternatives worth considering.
We've researched and tested the top options to help you find the best AI phone support solution for your business.
Editor’s note: Want to hear some sample AI support calls made for your Shopify store?
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What is Askjada and why look for alternatives?
Askjada is an AI-powered phone answering service designed to handle inbound calls for small businesses.
Like similar tools, it promises to answer calls 24/7, take messages, and route important conversations to your team.
But Askjada isn't perfect. Some businesses find the pricing structure confusing or discover that the AI voices sound robotic.
Others need specific integrations (like Shopify for e-commerce) that Askjada doesn't offer.
Common reasons businesses seek alternatives include:
- Pricing transparency wanting clear, predictable costs without hidden fees
- Voice quality needing AI that sounds natural, not robotic
- Industry-specific features like order tracking for e-commerce or HIPAA compliance for healthcare
- Integration requirements connecting to existing tools like CRMs, calendars, and help desks
The good news? The AI phone answering market has matured significantly. Several strong alternatives now exist, each with different strengths.
How we evaluated these Askjada alternatives
To create this comparison, we researched each service using the same criteria:
- Pricing transparency clear pricing pages without "contact sales" gates
- Voice quality natural-sounding AI that callers won't mind talking to
- Setup ease how quickly you can get up and running
- Integration ecosystem native connections to popular business tools
- Multilingual support important for businesses with diverse customers
We focused on solutions suitable for small to mid-sized businesses, prioritizing options with free trials so you can test before committing.
Top 7 Askjada alternatives compared
Here's a quick overview of how these services stack up:
1. Ringly.io
Best for: E-commerce stores needing Shopify integration
If you run a Shopify store, Ringly.io is purpose-built for your use case.
While most AI answering services treat all businesses the same, we focus specifically on e-commerce phone support.
Our AI agent Seth handles the calls that eat up most of your time: "Where's my order?" questions, return and exchange requests, and product inquiries.
Because we integrate directly with Shopify, Seth can look up real-time order status, process returns, and answer product questions using your actual catalog data.
Key features:
- 73% call resolution rate without human intervention
- 40+ language support for global customers
- 3-minute setup process
- Native Shopify integration (not just Zapier)
- Automatic order tracking and returns handling
Pricing:
Overage minutes cost $0.19/minute. We also offer a 14-day free trial, and billing only begins after Seth resolves at least 60% of your calls over 100 calls in the first 21 days.
Why choose Ringly.io:
If e-commerce is your business, generic AI answering services will frustrate you. They can't check order status or process returns.
We built Seth specifically for online stores because we believe phone support should actually solve customer problems, not just take messages.
Start your free trial and see how Seth handles your store's calls.
2. Rosie
Best for: Small businesses wanting natural-sounding AI
Rosie has built a reputation for having the most lifelike AI voice in the industry.
With over 1.4 million calls handled and 1,600+ local business customers, they've proven that small businesses care about how their AI sounds.
Rosie scans your website or Google Business Profile to learn about your business automatically.
Within minutes, she can answer questions about your hours, services, and basic policies.
The voice includes subtle background sounds that make callers feel like they're talking to a real receptionist in an office.
Key features:
- Natural-sounding AI with background office sounds
- Spam and robocall filtering
- Appointment booking via Google Calendar, Calendly, Acuity, and Appointlet
- Bilingual support (English and Spanish)
- Zapier integration to 1,000+ apps
Pricing:
Rosie offers a 7-day free trial with all features included.
The trade-offs:
Rosie's strength is also her limitation. She's designed for local service businesses (plumbers, salons, law firms) and lacks e-commerce features like order tracking.
She also requires you to have an existing phone system for call forwarding.
User perspective:
A Crunch Fitness franchisee noted: "Rosie is the real deal. We've tried all the others and Rosie is the only one that is easy to set up and sounds so realistic."
3. Goodcall
Best for: Teams needing HIPAA compliance and workflow customization
Born out of Google in 2017, Goodcall brings serious AI expertise to phone answering.
With over 42,000 agents launched and 4.7+ million calls handled, they've scaled beyond their startup roots while maintaining deep customization options.
Goodcall's standout feature is its workflow builder.
You can create custom "forms" to collect specific information from callers and build "logic flows" that determine how calls are handled based on caller responses.
This makes Goodcall ideal for businesses with complex intake processes.
Key features:
- HIPAA compliant (essential for healthcare)
- Workflow builder with forms and logic flows
- Lead collection and qualification
- Unlimited minutes on all plans
- Google Voice integration
Pricing:
Goodcall uses a "unique customer" pricing model. If the same person calls multiple times in a month, they only count as one customer.
Overage is $0.50 per additional unique customer.
The trade-offs:
Goodcall's per-agent pricing adds up quickly for teams. The AI voices are functional but not as natural as Rosie.
There's also no SMS support, which may matter if your customers prefer texting.
4. Smith.ai
Best for: Businesses wanting AI + human hybrid
Smith.ai takes a different approach: they offer both AI and human receptionists, with seamless handoff between the two.
For businesses that can't afford to miss complex calls, this hybrid model provides a safety net.
All Smith.ai receptionists are North America-based, which matters if your callers expect to speak with someone who understands local context.
The company holds 4.8+ star ratings on Clutch, G2, and Capterra.
Key features:
- Human receptionists + AI options
- North America-based agents
- Outbound campaign capabilities
- Extensive CRM integrations (HubSpot, Salesforce, Clio)
- 24/7 live answering at no extra cost
Pricing:
Common add-ons:
- Appointment booking: $1.50/call
- Call recording and transcription: $0.25/call
- SMS/Slack notifications: $0.50/call
- Dedicated Spanish line: $1.00/call
The trade-offs:
Smith.ai is the most expensive option in our comparison. The onboarding process takes weeks rather than minutes.
And while the human backup is valuable, many businesses find that modern AI handles 70%+ of calls without needing human intervention.
5. Allo
Best for: Budget-conscious teams needing a full phone system
Launched in 2024, Allo is the newest entrant on our list.
They position themselves as an all-inclusive alternative to legacy phone systems like RingCentral and Aircall,
with transparent pricing and no hidden fees.
Unlike services that layer AI on top of your existing phone system, Allo IS the phone system.
You get business numbers, unlimited calling to 90+ countries, and an AI receptionist included in one price.
Key features:
- Complete business phone system (not just AI answering)
- Unlimited global calling to 90+ countries
- AI call summaries and transcripts
- Native CRM integrations (HubSpot, Salesforce, Pipedrive)
- G2 rating of 4.7/5
Pricing:
Allo's Business plan includes everything: unlimited AI receptionist, call recording, smart routing, and integrations with Shopify, HubSpot, Salesforce, Slack, and more.
The trade-offs:
As a newer product, Allo lacks the maturity of established players.
There's no workflow builder like Goodcall offers. Language support is limited compared to Ringly.io's 40+ languages.
6. Sona by Quo
Best for: Teams already using Quo (formerly OpenPhone)
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If you're already a Quo user (or considering their business phone system), Sona is their AI voice agent add-on.
Quo recently raised $105M and rebranded from OpenPhone, signaling serious investment in their AI capabilities.
Sona uses a credit-based system. All Quo plans include 1,000 free credits (10 calls) per month, and you can purchase additional credit tiers based on your volume.
Key features:
- Highly configurable workflows
- Natural-sounding AI voices
- Automatic SMS responses
- AI call summaries and tags
- Deep CRM integrations
Pricing:
Quo Base Plans (per user):
Sona Credit Tiers:
The trade-offs:
Sona only works with Quo's phone system, so you're locked into their ecosystem. English is the only language supported. The credit-based pricing can be unpredictable if your call volume fluctuates.
7. IsOn24
Best for: Microbusinesses needing simple, affordable coverage
IsOn24 focuses on simplicity and value. Their Starter plan includes 1,000+ minutes for $49/month, making them the best value for businesses with high call volumes.
The platform integrates with Square and Jobber, making it popular among home service businesses and small retailers.
SMS support is included, which isn't true of all competitors.
Key features:
- 1,000+ minutes included on entry plan
- SMS text messaging support
- Square and Jobber integrations
- Call recording and transcripts
- 7-day free trial
Pricing:
The trade-offs:
IsOn24's interface feels dated compared to newer competitors. The AI voices are more robotic than Rosie or Goodcall. Support is limited to U.S. and English only.
Feature comparison: Which Askjada alternative is right for you?
Choosing the right AI phone answering service depends on your specific needs. Here's a decision framework:
Choose Ringly.io if:
You run a Shopify store and need AI that can actually solve customer problems (order tracking, returns) rather than just taking messages.
Choose Rosie if:
You're a local service business (plumber, salon, law firm) that wants the most natural-sounding AI voice at an affordable price.
Choose Goodcall if:
You need HIPAA compliance for healthcare or want to build complex workflows with conditional logic.
Choose Smith.ai if:
You absolutely need human backup for complex calls and don't mind paying a premium for it.
Choose Allo if:
You need a complete phone system replacement (not just AI answering) and want simple, all-inclusive pricing.
Choose Sona by Quo if:
You're already using Quo for your business phone and want to add AI capabilities.
Choose IsOn24 if:
You have high call volume, need SMS support, and want the most minutes for your budget.
What to consider when switching from Askjada
If you're currently using Askjada and considering a switch, here are some tips to make the transition smooth:
Before you switch:
- Export your call history and customer data if possible
- Document your current call flows and FAQs
- Test the new service during a low-volume period
During setup:
- Most services offer free trials. Use them to test voice quality with real callers
- Set up conditional call forwarding so missed calls go to your new AI service
- Train the AI on your specific business language and common questions
After switching:
- Monitor resolution rates (what percentage of calls get handled without human intervention)
- Ask customers for feedback on their experience
- Adjust your greeting and FAQs based on common questions that stump the AI
Common pitfalls to avoid:
- Don't judge the service on day one. AI improves as it learns your business.
- Don't forget to update your phone number on Google Business Profile and your website
- Don't skip the trial period. Voice quality varies significantly between services.
Choosing the best AI phone answering service for your business
The AI phone answering market has matured significantly. You no longer need to choose between robotic voices and expensive human receptionists.
For e-commerce businesses, Ringly.io offers the only solution built specifically for online stores.
Our Seth AI agent integrates directly with Shopify to handle order tracking, returns, and product questions.
With a 73% resolution rate and support for 40+ languages, we help stores scale their phone support without scaling their team.
For local service businesses, Rosie provides the most natural AI voice at an affordable $49/month entry point.
For healthcare and regulated industries, Goodcall offers the HIPAA compliance and workflow customization you need.
The best way to decide? Start with a free trial. Voice quality and feature fit are subjective.
What sounds natural to one business owner might sound robotic to another.
Start your free trial with Ringly.io and see how Seth handles your store's calls.
Our 14-day trial includes all features, and billing only begins after Seth proves he can resolve at least 60% of your calls.
Frequently Asked Questions
Which Askjada alternative offers the best value for small businesses?
Rosie and IsOn24 both start at $49/month, but they serve different needs. Rosie offers the most natural AI voice but only includes 250 minutes. IsOn24 includes 1,000+ minutes but with more robotic voices. For e-commerce stores, Ringly.io at $99/month provides better long-term value because we handle order tracking and returns automatically.
Do any Askjada alternatives offer HIPAA compliance?
Yes, Goodcall and Smith.ai both offer HIPAA-compliant AI phone answering. Goodcall includes compliance at all plan levels starting at $79/month per agent. Smith.ai also provides compliance but at a higher price point ($95/month and up).
Can I keep my existing business phone number when switching from Askjada?
Most alternatives allow you to keep your number through call forwarding. Services like Rosie, Ringly.io, and Goodcall work by having you forward missed calls to a dedicated number they provide. Allo and Quo can port your number to become your full phone system.
Which Askjada alternative works best with Shopify?
Ringly.io is the only AI phone service built specifically for Shopify stores. Our Seth AI agent connects directly to your store to check order status, process returns, and answer product questions. Generic AI services can only take messages, not solve customer problems.
How long does it take to set up an Askjada alternative?
Setup times vary. Rosie and Ringly.io can be configured in under 5 minutes by scanning your website. Goodcall takes longer due to workflow customization. Smith.ai requires weeks for manual onboarding with their team.
Do these alternatives offer free trials?
Yes, most do. Ringly.io offers 14 days, Rosie and Goodcall offer 7 days, and Allo offers 7 days. Smith.ai typically requires a sales call rather than a self-serve trial.
