Only pay when Seth helps a customer

Spam, hang-ups, wrong numbers and callers who just want a human are all free.

Pay per call

$1.99/conversation

How many calls do you get a month?

60 calls/moabout 48 count

$99/month

Includes your first 50 conversations

1,000+ calls a month? Talk to us

Start with Seth

30-day money back guarantee. Cancel anytime.

What you get

Works on your store, or you don't pay

Hear Seth on your store before you pay
65% of calls solved, or that month is free
Only pay when Seth helps

Live in under an hour, no work for you

1-on-1 setup with the founders
Knows your orders and catalog instantly
Free phone number, or keep yours

Gets better on its own

AI Coach fixes what went wrong
Escalates to your team any way you want
See the revenue Seth brings in

What counts as a conversation

About 8 in 10 calls count, the rest are free. Your split depends on your store.

FreeNever on your bill

Wrong numbers and spamRobocalls, sales pitches, misdials
Hang-ups and silenceThe caller drops before saying what they need
Straight to your teamCallers who ask for a person before Seth helps
Your own test callsYour team trying Seth, as often as you like

$1.99Only when Seth helps

Seth solves it on the callOrder tracking, returns, product questions and anything you teach him
Seth helps first, then hands offA smooth handoff to your human team

Call historyAllBilledFree

Dana Reyes2:14pmAsked where order #1042 is.Billed
+1 (213) 555 01761:58pmHung up before saying anything.FreeHang-up
James Kim1:41pmAsked about sizing, then went to the team.Billed
+1 (702) 555 01331:20pmAsked for a person right away.FreeWanted a human
+1 (646) 555 011912:58pmCalled the wrong store.FreeWrong number
Test call12:40pmYour team tried the return flow.FreeTest call

See which calls you paid for

Your call history marks every call as billed or free.

Seth resolves 65% of your support calls, or you don't pay for that month.

If Seth resolves under 65%, that month's bill comes back as credit. And we'll go through every call he didn't resolve with you and fix it.

Conditions on the guarantee page

Resolution rateThis billing month

78%Above 65%

65% guarantee

0%50%100%

Checked every billing month, after your first 90 days on Pay per call.

How Ringly.io compares

Ringly.io next to other AI phone apps and human support
What you get	Ringly.io	Other AI phone apps	Human support
Answers 24/7	Yes	Yes	Only with night shifts
Built for Shopify stores	Yes	Most work for any business	Needs training
Same price for long calls	$1.99 flat	No, per minute	No, per hour
65% resolution guarantee	Yes	No	No
30-day money back	Yes	No	No
Trained and guardrailed on real store calls	Yes	You build it yourself	You train them
1-on-1 onboarding with the founders	Yes	No	No
AI sets up Seth for you	Yes	No	No
AI builds custom skills	Yes	No	No
Free phone number, or keep yours	Yes	Varies	Your own phone bill
Seth's Gorgias tickets don't count on your Gorgias bill	Yes	No	No
Live tracking across 1,200+ carriers	Yes	Varies	Looked up by hand
40 languages, switches mid-call	Yes	Varies	Extra hires
Cancels and refunds orders on the call	Yes	Not usually	Yes
Connects to any tool with an API	Yes	Varies	Your own tools
Shows the sales each call brings in	Yes	Not usually	No

Ringly.io is for you if

You run a Shopify store with phone support, or want to add it
You want callers' questions solved on the call, not just logged
You want a smooth handoff to your human team
You get around 60 calls a month or more

Not for you if

You need outbound or cold calling
You just want calls flagged as tickets, not solved
You want every caller to speak to a person
Your store is not on Shopify

Shopify brands on Ringly’s AI phone support

88% of calls handled without a human at TechCraft Studio.

79% of calls resolved end to end at BioLongevity Labs.

1,595 calls answered in 90 days at Gear Rider, with no phone rep.

78% of calls resolved without a human at Luxevéria.

8 countries where Medivita runs phone support, on 1 Ringly account.

71% of calls resolved without a human at Herbionyx.

6.7x the phone volume at Hey Zeyla, with no new hire.

78% of calls resolved without a human at Vynzo.

Questions

More answers on our FAQ page, or email us.

Book a demo

Your first 50 phone conversations each month. You pay it when you switch Seth on, then on the same day each month. Conversations above 50 are $1.99 each and go on your next bill.

Every call in your call history shows whether it was billed and, if not, why.

No. A two-minute call and a nine-minute call cost the same. Seth taking his time to get it right doesn't cost you more.

We work out a custom rate with you. Book a call and we'll take it from there.

Yes. Set a monthly limit in Settings → Subscription and Seth pauses when you reach it. He's back on your next billing date, or as soon as you raise the limit.

No. Month to month. Cancel any time in Settings → Subscription. On card billing the plan ends right away. On Shopify billing, Seth keeps answering until the end of the month you paid for.

Let Seth handle the calls your team shouldn't

Try for free Book a demo

Live in under 1 hour65% resolution guarantee30-day money back