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The AI customer service agent that picks up the phone

Replace your customer service with an AI agent.

Ringly.io has won the bubbleCon Awards in 2024 for Most Innovative App
Ringly.io has won the bubbleCon Awards in 2024 for Most Innovative App
Ringly.io has won the bubbleCon Awards in 2024 for Most Innovative App

Drowning in customer calls?

I get it. You started your business to make money, not spend all day on the phone.

Here's the deal: an AI customer service agent handles all your calls.

No more phone calls. No more late-night question-answering marathons.

This thing's a beast. It knows your business inside out, answers questions 24/7, and never needs a coffee break.

What's in it for you?

Time back in your day

No more wasting hours on repetitive calls. Focus on growing your empire instead.

Happier customers

Instant answers, any time. No waiting, no frustration.

Massive cost savings

Ditch the expensive support team. Our clients cut costs by up to 80%.

Room to grow

As your business blows up, the AI scales with you. No hiring headaches.

Look, running a business is tough enough. Why make it harder on yourself?

Let Ringly.io's AI customer service handle the tedious stuff while you focus on what matters.

Ready to take your customer service to the next level with AI?

FAQs AI customer service

How does AI customer service compare to human agents?
AI agents offer 24/7 availability, consistent responses, and can handle multiple inquiries simultaneously. They're cost-effective and scalable, but may struggle with complex or emotional situations.
Can AI customer service really understand customer needs?
Modern AI customer service systems use natural language processing to understand context and intent, allowing them to address a wide range of customer needs effectively.
How quickly can AI customer service be implemented in my business?
Implementation time varies, but most businesses can get AI customer service up and running within a few weeks. The process involves integrating the AI with your existing systems, training it on your specific products and policies, and fine-tuning its responses. Once set up, it can start handling customer inquiries immediately.
What types of customer service tasks can AI handle?
AI customer service can handle a wide range of tasks, including: Answering frequently asked questions, providing product information, tracking orders and shipments, processing returns and exchanges, scheduling appointments, basic troubleshooting. For more complex issues, AI can gather initial information and seamlessly transfer to a human agent if needed.

These brands trust Ringly to handle their support calls

8Motiv perfumes runs all  phone support by AI
How TechCraft Studio resolves 78% of its support calls on autopilot
Reef Telecom deflects 76% their support calls

How Seth resolves 70%+ of your brand’s phone calls

Train Seth on your store, then improve results every week from real calls.
1. Add knowledge

Upload all your business’s knowledge

Add your website, help docs, FAQs, or paste text. Add specific rules as well. Ringly keeps your website synced automatically.

No “prompt engineering” needed.
2. Link Shopify

Find orders in Shopify, request returns, recognize customers

Connect Ringly to Shopify to let Seth:
- Solve WISMO calls
- Request returns in Shopify
- Identify the customer he’s on the phone with.
Chat interface showing a conversation where an assistant finds customer John Wick in Shopify, confirms order number 26157, and provides its status and shipping details.
3. Set up escalation

Seth resolves what he can and escalates the rest

Seth can transfer the call to your team or email the support issue.

Set business hours to let Seth know if your team is online.
Customer service interface showing options if Seth can't resolve the conversation: transfer call during business hours to +1 415-222-3434 or email support at info@ringly.io after hours.
4. Connect and go live

Keep your current phone number, helpdesk, and workflows.

Seth fits into how you already run support, and escalates calls when a human needs to take over.
Bring your number (or get one)
Route calls your way
Escalate into your helpdesk
Shopify app of Ringly.io
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Microsoft Outlook logo featuring a blue envelope with a stylized letter O.
5. Track and improve

Track everything that happens. Seth gets smarter every week.

Once live, Ringly tracks resolution rates, shows what people call about most, and shows any knowledge gaps.

You can dive into any phone call, seeing exactly what the AI did.

Let Seth handle the calls your team shouldn't

Go live in under an hour. Escalates only when needed.
Ringly dashboard showing Seth AI support performance with resolution rate 73%, escalation rate 20%, deflection rate 80%, and a performance funnel visualizing inbound, resolved, escalated, and unresolved calls.