Home
Solutions
AI customer care

How AI customer care grows your business enormously

Care about your customers 24/7/365, at 20% the price of humans. With AI.

Ringly.io has won the bubbleCon Awards in 2024 for Most Innovative App
Ringly.io has won the bubbleCon Awards in 2024 for Most Innovative App
Ringly.io has won the bubbleCon Awards in 2024 for Most Innovative App

Customer care is no longer just a support thing. It's how you can beat your competition.

AI for customer care isn't a luxury, it's a what separates market leaders from followers.

The customer care revolution

Traditional support models are dead. Customers want instant, personalized, and intelligent conversations. Our AI-powered customer care solutions don't just respond—they anticipate, engage, and resolve with unprecedented precision.

Key performance transformations:

How AI changes customer interactions

Modern AI for customer care goes beyond chatbots. Our advanced systems integrate natural language processing, machine learning, and deep data analytics to create a support ecosystem that thinks, learns, and adapts in real-time.

Here's a quick video about an AI phone agent calling a customer using Ringly.io:

Big AI customer care benefits:

Technology that actually understands your customers

Our AI doesn't just process queries. It understands context, emotion, and customer intent. By analyzing conversation patterns, sentiment, and historical data, we deliver support experiences that feel genuinely human.

How do I test this customer care agent?

Get started with a free account and get 10 minutes to test customer care phone calls with AI.

FAQs about AI for customer care

How secure is AI-powered customer support?
Our AI solutions use bank-grade encryption and comply with leading data protection standards. Customer data is anonymized, protected, and never compromised.
Can AI really replace human customer support representatives?
Not replace—augment. AI handles routine queries, freeing human agents to tackle complex, high-value interactions that require emotional intelligence and nuanced problem-solving.
How quickly can we implement AI customer care solutions?
Typical implementation takes a few hours, with immediate performance improvements. We provide clear onboarding, training, and continuous optimization support. After the initial few hours, we recommend tweaking based on calls you'll make or receive that get an unwanted answer.
What kind of ROI can we expect from AI customer care?
Companies typically see a 3-5x return on investment within the first year, through reduced operational costs, increased customer satisfaction, and improved retention rates.

These brands trust Ringly to handle their support calls

8Motiv perfumes runs all  phone support by AI
How TechCraft Studio resolves 78% of its support calls on autopilot
Reef Telecom deflects 76% their support calls

How Seth resolves 70%+ of your brand’s phone calls

Train Seth on your store, then improve results every week from real calls.
1. Add knowledge

Upload all your business’s knowledge

Add your website, help docs, FAQs, or paste text. Add specific rules as well. Ringly keeps your website synced automatically.

No “prompt engineering” needed.
2. Link Shopify

Find orders in Shopify, request returns, recognize customers

Connect Ringly to Shopify to let Seth:
- Solve WISMO calls
- Request returns in Shopify
- Identify the customer he’s on the phone with.
Chat interface showing a conversation where an assistant finds customer John Wick in Shopify, confirms order number 26157, and provides its status and shipping details.
3. Set up escalation

Seth resolves what he can and escalates the rest

Seth can transfer the call to your team or email the support issue.

Set business hours to let Seth know if your team is online.
Customer service interface showing options if Seth can't resolve the conversation: transfer call during business hours to +1 415-222-3434 or email support at info@ringly.io after hours.
4. Connect and go live

Keep your current phone number, helpdesk, and workflows.

Seth fits into how you already run support, and escalates calls when a human needs to take over.
Bring your number (or get one)
Route calls your way
Escalate into your helpdesk
Shopify app of Ringly.io
Gorgias logo
Zendesk logo
Intercom logo
Freshdesk logo
Help Scout logo
Aircall logo
Ringcentral logo
Vonage logo
Gmail logo
Microsoft Outlook logo featuring a blue envelope with a stylized letter O.
5. Track and improve

Track everything that happens. Seth gets smarter every week.

Once live, Ringly tracks resolution rates, shows what people call about most, and shows any knowledge gaps.

You can dive into any phone call, seeing exactly what the AI did.

Let Seth handle the calls your team shouldn't

Go live in under an hour. Escalates only when needed.
Ringly dashboard showing Seth AI support performance with resolution rate 73%, escalation rate 20%, deflection rate 80%, and a performance funnel visualizing inbound, resolved, escalated, and unresolved calls.