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Their technology delivers natural, conversational voice assistants that understand intent with industry-leading accuracy, enabling businesses to automate complex calls while maintaining a human-like interaction.
With over 200 employees and a strong presence across London, New York, San Francisco, and Belgrade, PolyAI serves enterprise clients globally.
In the following section, we will explore PolyAI’s features, pros and cons, pricing models, and user reviews compared with Elevenlabs Conversational AI and Ringly.io to help you determine the best fit for your business needs.
Founded in 2024 in Romania, Autocalls.ai is an innovative startup specializing in AI-powered voice agents that automate customer service and telephony tasks.
Autocalls.ai serves industries like automotive, banking, insurance, e-commerce, and hospitality by automating appointment scheduling, debt collection, technical support, and more. Its no-code platform integrates with over 250 tools including HubSpot and Zoho to streamline workflows while providing detailed analytics.
Note: The pricing information below is accurate at the time of writing and may be subject to change. For the most up-to-date pricing, please visit each company's pricing page.
Ringly.io has simple, usage-based pricing with no hidden fees or long-term commitments. Test drive it risk-free for 14 days, then scale up or down on month-to-month terms, or book a demo for fully tailored enterprise support.
PolyAI is designed for enterprise-grade inbound call automation with natural-sounding voice agents. It integrates with major contact center stacks and supports complex customer conversations in multiple languages.
Total number of reviews: 4 (G2)
Average rating: 5.0 out of 5 (G2)
"Helps me organize"
Anonymous Reviewer
Helps in automating various applications and improve efficiency...
"UI is still not very good"
Anonymous Reviewer
The UI is still not very good or as good as other products in the industry...
Reviewers praise PolyAI for its authentic-sounding voices that handle topic changes, interruptions, and subtle cues well.
Criticisms include limited real-time analytics compared to newer competitors like Synthflow or Retell AI—PolyAI only offers basic analytics without deep sentiment tracking or multi-agent drill-downs.
There’s no free trial; all usage requires a contract-based agreement with sales.
No public reviews on Capterra, Product Hunt, or Trustpilot were found; G2 hosts the only verified user feedback currently available.
Autocalls AI focuses on customizable outbound/inbound calling agents with strong multi-language support (40+ languages), parallel call handling (50+ concurrent calls), live calendar integration, real-time analytics, voice cloning options, GDPR compliance—and a no-code interface for fast deployment.
Total number of reviews: No online reviews available
Average rating: Not available
There are currently no online user reviews for Autocalls AI on G2, Capterra, Product Hunt, Trustpilot—or any other major review platform. Potential buyers should be cautious due to this lack of independent customer validation.
PolyAI has 4 reviews (G2) with a 5.0 average rating. Positive highlight: "Helps me organize..." Critical highlight: "UI is still not very good..."
Autocalls AI has no public user feedback available on any major review platform.
Both solutions offer robust features for business phone automation but differ greatly in transparency around customer satisfaction: PolyAI has some verified enterprise-focused praise alongside usability critiques; Autocalls AI has yet to establish an independent reputation through third-party review sites.
Ringly.io is known for its simplicity, and a focus on e-commerce, with features like order status lookups. It has a 4.8 star rating from 12 reviews on Product Hunt and other platforms.
"it stands out significantly ahead" - Bertrand, Director. We are at the initial stage of testing and have made only a few calls so far. Consequently, I have rated the product with four stars for now. However, I must express that the product has shown significant promise. When compared to competitors, it stands out significantly ahead.
"This is such a great product" - Jim Miranda, Founder. This is such a great product. I have been with you for less than a week and already closed 3 deals with it."
"It really sounds like a human" - Laix, Founder. Tried Ringly.io today and the quality of the phone calls surprises me! It really sounds like a human, and it reacts really fast. Will need to deploy it in action to see the full capabilities.
"How to automate customer service? -> Ringly.io" - Sidra Husnain, Founder.
Best for Shopify stores looking for the best way to offer 24/7 AI phone support at a fraction of the cost.
How it went when I tried setting up Ringly:
After I installed the Shopify app, the only thing I had to do was to upload my data to the knowledge base. (website was uploaded automatically)
After I did that, I could already speak to my agent via a web call.
Setting it live was as simple as picking a phone number with my area code from the dashboard. I was able to connect the number with 1 click. (The number is also free and included)
There was not really anything else to the setup.
They claim that out of the box, their agents resolve an average of 73% of support calls. They back that up with data from over 2,100 active Shopify stores.
Signup -> onboarded took only 4 minutes and 12 seconds. Most of that time was spent waiting for the knowledge to be uploaded.
Over the first 2 weeks I used it (14-day free trial), it resolved 76% of my calls on its own.
The rest of the calls were escalated to a support ticket by my agent.
(update: the more calls you get, the smarter it gets. As of today, my resolution rate is 79%.)
Standout Features (pros):
Pricing is on a results basis; you don't pay until your agent has at least a 60% resolution rate
Shopify integration is native. It will allow your agent to solve order status and refund requests on the phone.
Reviews are overall very positive, mainly because of the results-based pricing. If you don't pay unless you get results, every customer gets results.
Cons:
What’s unique about Ringly is that it is the first AI phone support tool built for Shopify.
Editors note: Ringly.io opened 5 spots for Shopify stores to pay $0 until AI resolves 60% of your support calls. You can book a call to claim it.
Ready to see the difference? Try Ringly.io free and let your phone support and sales run on autopilot, so you can focus on what matters most: growing your business.
Want to compare other players in the market? Check out our other comparisons:
