New

AI analyzes calls

AI now shows you the call sentiment using Positive 😄, Neutral 🙂, or Negative 🙁

So you know in one glance what happened! See below:

We also added these super important metrics:

First Call Resolution and Customer Satisfaction score for our AI phone agent

Other things we added:

  • A call summary

  • Task completion status

  • Who hung up the phone

How to use it
AI analyzes calls

Let Seth handle the calls your team shouldn't

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