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Stuck between Bland AI and Synthflow but can't pull the trigger? I get it—wading through technical jargon, confusing pricing tiers, and mixed user feedback is a total headache when you just need a solid AI solution now.
By the end of this quick comparison, you'll know exactly which tool fits your needs (and budget).
We'll break down:
Let's cut through the noise and get you the answer you need.
Founded in San Francisco in 2023 by Isaiah Granet and Sobhan Nejad, Bland AI is a platform that's revolutionizing how big companies handle phone calls. Their AI-powered calling agents take on the heavy lifting of enterprise call volume, letting human agents focus on what really matters.
In the next section, we'll dive into Bland AI's standout features, the good and not-so-good parts, what it'll cost you, and what actual users are saying—all compared to
Founded in Berlin, Germany in 2023 by Albert Astabatsyan, Hakob Astabatsyan, and Sassun Mirzakhan-Saky, Synthflow is crushing the AI voice call game. With over 1,000 users and counting, they're helping businesses stop missing calls and start making more money with their no-code AI phone system.
In the next section, we'll break down what makes Synthflow tick, the good stuff, the not-so-good stuff, how much it'll cost you, and what real users are saying, all compared to Bland AI and Ringly.io.
Pros:
Cons:
Note: The pricing information below is accurate at the time of writing and may be subject to change. For the most up-to-date pricing, please visit each company's pricing page.
Bland AI offers straightforward per-minute pricing, but watch out for those hidden costs! While their base rate looks attractive, you'll quickly find yourself paying extra for features that Ringly.io includes standard. Their enterprise tier requires custom negotiations, making it hard to budget without lengthy sales conversations.
Synthflow's pricing structure looks impressive at first glance, but the devil's in the details. Their plans start with minimal minutes included, and you're quickly paying overages at $0.13/minute. Their features are scattered across tiers, forcing many businesses to overpay for higher tiers just to get basic functionality. Once you factor in the actual costs for real-world usage, Ringly.io delivers much more value per dollar.
Ringly.io has simple, usage-based pricing with no hidden fees or long-term commitments. Test drive it risk-free for 14 days, then scale up or down on month-to-month terms or book a demo for fully tailored enterprise support.
Bland is known for its human-like conversations for enterprises, with advanced features, while staying user-friendly. Bland has a 3.0-star rating from 10 reviews on Product Hunt, which means that users are generally not very positive.
"Extremely impressed" - Casper Boutens. Extremely impressed by Bland, the team is improving their product every week, they offer great support and all by all great phone calls made by their AI.
"Doesn't work at all" - Albert Salgueda. Doesn't work at all. I call and it doesn't speak, it gets interrupted... still not there.
Synthflow is well known for its AI voice agent for SMBs. It has a 4.7 star rating from 201 reviews on Trustpilot. That said, they offer 50 free call minutes to users leaving reviews, so it is not the most accurate rating. But overall, the users seem to have positive experiences with the AI platform.
"Is a very good platform" - Alejandro Palacios. Is good, easy to use, I like the videos for guide.I've just started to use, hope this keep going well. I would like to see some other languages.
"Synthflow support is non existent" - Andrew Vernon. I used Synthflow for testing purposes to compare it against other VoiceAI platforms. Their support is non existent. I sent and email and opened a support ticket and none were answered. There's no way we could go ahead, what if we had issues, how long would the response times be.
Ringly.io is known for its simplicity, and a focus on e-commerce, with features like abandoned cart recovery and order status lookups. It has a 4.8 star rating from 12 reviews on Product Hunt and other platforms.
"it stands out significantly ahead"- Bertrand, Director. We are at the initial stage of testing and have made only a few calls so far. Consequently, I have rated the product with four stars for now. However, I must express that the product has shown significant promise. When compared to competitors, it stands out significantly ahead.
"This is such a great product"- Jim Miranda, Founder. This is such a great product. I have been with you for less than a week and already closed 3 deals with it."
"It really sounds like a human"- Laix, Founder. Tried Ringly.io today and the quality of the phone calls surprises me! It really sounds like a human, and it reacts really fast. Will need to deploy it in action to see the full capabilities.
"How to automate customer service? -> Ringly.io" - Sidra Husnain, Founder.
Best for Shopify stores looking for the best way to offer 24/7 AI phone support at a fraction of the cost.
How it went when I tried setting up Ringly:
After I installed the Shopify app, the only thing I had to do was to upload my data to the knowledge base. (website was uploaded automatically)
After I did that, I could already speak to my agent via a web call.
Setting it live was as simple as picking a phone number with my area code from the dashboard. I was able to connect the number with 1 click. (The number is also free and included)
There was not really anything else to the setup.
They claim that out of the box, their agents resolve an average of 73% of support calls. They back that up with data from over 2,100 active Shopify stores.
Signup -> onboarded took only 4 minutes and 12 seconds. Most of that time was spent waiting for the knowledge to be uploaded.
Over the first 2 weeks I used it (14-day free trial), it resolved 76% of my calls on its own.
The rest of the calls were escalated to a support ticket by my agent.
(update: the more calls you get, the smarter it gets. As of today, my resolution rate is 79%.)
Standout Features (pros):
Pricing is on a results basis; you don't pay until your agent has at least a 60% resolution rate
Shopify integration is native. It will allow your agent to solve order status and refund requests on the phone.
Reviews are overall very positive, mainly because of the results-based pricing. If you don't pay unless you get results, every customer gets results.
Cons:
What’s unique about Ringly is that it is the first AI phone support tool built for Shopify.
Editors note: Ringly.io opened 5 spots for Shopify stores to pay $0 until AI resolves 60% of your support calls. You can book a call to claim it.
Let's wrap this up and make your decision crystal clear.
After thoroughly comparing Bland AI, Synthflow, and Ringly.io, the differences are pretty obvious. Each platform has its strengths, but one clearly stands above the rest when you look at the complete package.
At the end of the day, your AI calling solution should make your life easier and your business more profitable. Everything else is just noise.
