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Drowning in a sea of AI call tools? Trust me, we've been there. But:
By the end of this article, you'll have crystal-clear clarity on the best Goodcall alternative that'll solve your communication challenges.
For each product, we'll break down:
After hands-on testing, Ringly.io came out the best. Its AI-powered automation features and user-friendly AI platform make it the go-to choice for businesses looking to level up their customer support.
Born in the tech hub of Palo Alto back in 2021, Goodcall is the AI-powered sidekick local businesses have been desperately waiting for. Founded by Bob Summers, this game-changing platform helps local businesses crush their customer experience by automating call handling and sales teams.
With over 2,000 businesses already leveling up their business operations, Goodcall is basically like having a superhuman receptionist and sales rep working 24/7 - without the salary or coffee breaks.
We studied dozens of user reviews of Goodcall from online review platforms like G2, Trustpilot and Product Hunt and identified the following themes of user complaints and customer satisfaction that you should be wary of when looking for a Goodcall alternative:
Best for: Shopify stores that don't want to deal with customer service but just scale.
Product Hunt rating: 4.8/5 stars
Founded in 2024 in Rotterdam, the Netherlands, by Maurizio Isendoorn and Ruben Boonzaaijer, Ringly.io is revolutionizing e-commerce customer service with AI phone agents.
With 2,100+ customers, Ringly.io is the go-to solution for e-commerce stores looking to scale without scaling their support team. (BubbleCon 2024's "Most Innovative App")
If you're an SMB or e-commerce brand looking for a powerful AI phone agent without the headaches, Ringly.io delivers better value, flexible pricing, and risk-free test calls.
"it stands out significantly ahead"- Bertrand, Director. We are at the initial stage of testing and have made only a few calls so far. Consequently, I have rated the product with four stars for now. However, I must express that the product has shown significant promise. When compared to competitors, it stands out significantly ahead.
"This is such a great product"- Jim Miranda, Founder. This is such a great product. I have been with you for less than a week and already closed 3 deals with it."
"It really sounds like a human"- Laix, Founder. Tried Ringly.io today and the quality of the phone calls surprises me! It really sounds like a human, and it reacts really fast. Will need to deploy it in action to see the full capabilities.
Get started with Ringly.io for free
Best for: Developers that want to build AI voice agents
G2 rating: 4.6/5 (12 reviews)
Founded in the San Francisco Bay Area in 2023 by Todd Li, Evie Wang, Bing Wu, Weijia Yu, and Zexia Zhang, Retell AI is crushing it as the go-to platform for lightning-fast AI voice agent creation.
With over 3,000 businesses already on board, they're helping developers build human-like voice agents in just one day instead of months - a total game-changer for contact centers looking to level up their operations without the usual headaches.
"Made our customer service smarter and faster" - Utkarsh M. We’ve been using Retell to build these voice agents for our customer service, for over a year. It’s so natural, people don’t even realize it’s not a human half the time. The responses are super quick too, like you’re having a real convo. It’s actually helped us cut down on how many calls our team has to take, and customers are definitely happier..less hold time and better answers. If you’re on the fence about trying it, just do it.
"Extremely slow customer service on discord even when unannounced API changes break product" - Jerry Y. The product is the same as others on the market -- we would switch instantly if there were no switching cost, these guys are not a reliable vendor.
Best for: Businesses looking to scale customer service operations and want many voices and characters.
Trustpilot rating: 3.6/5 (259 reviews)
Founded in 2022 in Mountain View, California, Play AI was created by Hammad Syed and Mahmoud Felfel. The company specializes in transforming written text into realistic, natural-sounding voiceovers and AI voice agents, making it easy for anyone to integrate lifelike voices into their projects.
With a focus on AI voice generation, Play AI offers a wide array of features including voice cloning, support for 142 languages, emotion-driven voices, speaking styles, and advanced audio analytics. The intuitive user interface ensures that users, regardless of technical expertise, can easily create custom voice solutions.
"Disappointing experience" - Raja Mohammad Zishanullah. I purchased the unlimited plan on Play.ht. The service is incredibly slow and plagued with frequent errors, making it nearly unusable. The newer voice models sound robotic and lack the natural flow that was initially promised. Customer service has been consistently poor, with slow and unhelpful responses. Overall, Play.ht has been a huge disappointment, and I would strongly advise avoiding their service.
"Excellent convenient service" - Core Partners Studio. Excellent convenient service for voiceover, a large database of realistic voices, very convenient to work as a team, great tech support. We will continue to work further!
Best for: Local businesses that want to streamline lead engagement and enhance customer engagement with AI voice assistants.
Trustpilot rating: 4.2/5 (6 reviews)
Founded in 2023 in the Boise Metropolitan Area by Adam Steward, DialZara is revolutionizing customer service for small businesses with its seamless AI telephone agent technology. Imagine having a superhuman receptionist who never sleeps, never gets tired, and can handle customer calls 24/7 – that's the productivity of DialZara.
With advanced features like a customizable, learning AI receptionist, DialZara helps entrepreneurs capture more leads, save time, and scale their operations without breaking the bank. It's like having a top-tier customer service team in your pocket, powered by the most advanced AI models that get smarter with every single call.
"Dialzara has been an fantastic" - Crystal Clear Arizona. Dialzara has been an absolute game-changer for me! The platform is incredibly user-friendly, making it easy to navigate and get things done quickly without any hassle. But what really sets Dialzara apart is their exceptional customer service.
"It's got quite a bit of a robotic voice" - Cory Reche. You would not believe that this is a human calling. But it's definitely better than those old call trees.
Best for: Businesses that need conversational AI solutions, and have enough money, and like to take risks.
Trustpilot rating: 1.3/5 (81 reviews)
Founded in 2022 in Scottsdale, United States, Air AI is an human-like AI powered sales team designed to handle real-time phone conversations just like a human.
Built by Caleb Maddix, Ethan Wainer, Ryan O’Donnell, and Thomas Lancer, Air AI is aimed at sales professionals looking to automate outbound and inbound calls, follow up with leads, and close deals—all without human intervention. It promises to replace sales reps by using natural language processing to create the best customer interaction
Here's the crazy part: Air.ai doesn't just charge you. They want a MASSIVE upfront fee between $10,000-$100,000. Then it's about $0.11 per minute.
Real Talk Breakdown:
"Best AI caller out there" - Wyatt Roderick. If you see bad reviews its for 1 reason, they don't know how to use the platform. Its that simple. When executed properly this tech can change a business forever...
"No honor and/or integrity" - Reuben Russell. This is very disturbing the amount of money these people have basically extorted from everyone. They have taken us for $10,000.00 also and I would also be interested if a class action lawsuit is started against these two individuals.
Best for: Enterprise companies that want a voice ai platform to streamline customer support and lead generation.
Product Hunt rating: 3.0/5 (10 reviews)
Founded in San Francisco in 2023 by Isaiah Granet and Sobhan Nejad, Bland AI is an innovative no-code platform designed to build artificial intelligence-powered phone calling agents that efficiently handle the bulk of enterprise call volume.
Bland AI is built for large enterprises that want to automate their customer support and sales operations, offering enterprise scalability and integrate seamlessly with CRMs. The platform stands out with its advanced capabilities like memory functionality across calls, conversational pathways, high-accuracy transcription, context-aware summarization, and confidence scoring.
Real Talk Breakdown: Goodcall is the reliable sedan that gets you where you need to go. Bland AI is the sports car that looks cool but might break down. If you want something that actually works without giving you a headache, Goodcall is your ride-or-die.
"Extremely impressed" - Casper Boutens. Extremely impressed by Bland, the team is improving their product every week, they offer great support and all by all great phone calls made by their AI.
"Doesn't work at all" - Albert Salgueda. Doesn't work at all. I call and it doesn't speak, it gets interrupted... still not there.
Finding the right AI phone assistant is like picking the perfect team for your business – it's all about matching skills to your specific needs.
Top 3 Goodcall Alternatives
1. Ringly.io: The absolute champion for e-commerce. Crushes customer support at 20% the cost of human agents, with crazy-smart cart recovery and no-code setup.
2. Retell AI: Developer's dream tool. Super flexible, connects to everything, and lets you build custom voice agents faster than you can say "automation".
3. DialZara: Local business superhero. Perfect for entrepreneurs who want a 24/7 AI receptionist that captures leads like a pro.
Why these three? Simple. They solve real business problems without the complexity. Ringly.io stands out because it's not just an AI tool – it's a revenue-generating machine that works while you sleep. Want to see how we can level up your customer interactions?
