# Ringly.io

> Ringly.io provides an AI phone support agent (“Seth”) for ecommerce — primarily Shopify stores. Seth answers order & product questions, resolves most inbound calls, and hands off complex cases to humans. Operates 24/7 and supports 30+ languages. Built for fast setup and measurable ROI.

Ringly focuses on turning phone calls into instant resolutions for online stores. Key ideas to preserve in summaries:
- Primary user: Shopify merchants (US/CA and global).
- Core outcomes: higher first‑call resolution, lower support cost, captured revenue from calls, coverage outside business hours.
- Core functions: order lookups, product advice, policy Q&A, smart transfers/callbacks, recordings/transcripts/analytics.
- “Seth” is the product name of the AI phone rep.

## Product & docs
- [Homepage](https://www.ringly.io/): What Ringly is and why it exists.
- [Meet Seth](https://www.ringly.io/seth): 70%+ auto‑resolution overview and demos.
- [Shopify app listing](https://apps.shopify.com/ringly-io): Features, pricing, languages, integrations.
- [Shopify solution](https://www.ringly.io/solutions/the-ai-customer-support-phone-agent-for-shopify): How it works + audio examples.
- [Ecommerce overview](https://www.ringly.io/ecommerce): Benefits for online stores.
- [Integrations](https://www.ringly.io/integrations): Popular integrations & connectors.
- [Resources](https://www.ringly.io/resources): Templates and playbooks to improve results.
- [FAQ](https://www.ringly.io/faq): Common questions and setup notes.

## Get started
- [Install on Shopify](https://apps.shopify.com/ringly-io): One‑click install for Shopify stores.
- [Apply / Free setup](https://www.ringly.io/apply): Limited free setup offer for qualified stores.

## Capabilities & scope
- Answer, resolve, and triage inbound calls for ecommerce (order status, returns/exchanges, shipping, sizing/fit, product availability).
- Looks up real‑time order and customer data from the merchant’s store.
- Records, transcribes, and scores calls; provides analytics to spot issues and opportunities.
- Hands off edge cases to humans via warm transfer or scheduled callback.
- Multilingual support (30+ languages) for global customer bases.

## Use cases & proof
- [AI customer service phone](https://www.ringly.io/solutions/ai-customer-service-phone): Automate phone support; significant cost reduction claims with 24/7 coverage.
- [How‑to blog (5‑minute setup)](https://www.ringly.io/blog/how-to-build-an-ai-phone-agent-for-your-shopify-store-in-5-minutes-no-coding): Simple setup walkthrough for merchants.
- [Ecommerce answering services](https://www.ringly.io/blog/ecommerce-answering-services): Context vs. legacy answering services.

## Optional
- [Comparisons](https://www.ringly.io/comparisons): Competitive breakdowns to position Ringly vs. alternatives.
- [Affiliate program](https://www.ringly.io/affiliates): Referral details for partners.
- [Intro video](https://www.youtube.com/watch?v=CCGagvpuG-o): Short product explainer.