Smart AI call transfer that works
Seth, your AI phone agent, knows when to hand a call to your team, and briefs them with a call summary.
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The perfect handoff every time
Seth sends every call to the right person on your team, instantly.
- Smart routing: Seth sends calls to the exact person or department that can help best.
- Custom triggers: You decide when calls get transferred: by request, product type, or problem complexity.
- Multiple transfer options: Set up different transfers for sales, support, returns, or any department you have.
No more "Let me transfer you" headaches
Turn complicated call transfers into smooth customer experiences that build trust.
- Cold transfers when needed: Send urgent calls directly to the right person without delay.
- Warm transfers with context: Seth briefs your team with a call summary before connecting.
- Custom caller ID: Show exactly who's calling so your team knows what to expect.
Your team gets only the calls they should
Keep your experts focused by letting Seth take every call first.
- Handle the simple stuff automatically: Seth answers the common questions so your team only gets complex cases.
- Complete call context: Your team sees exactly what the customer needs before saying hello.
- Custom transfer messages: Write your own handoff note or let Seth write one from the conversation.
“My customers also feel like it’s a normal person. They feel like they can communicate if they have questions.”
Claudia DrogeFounder of TechCraft Studio
